10.8.3 iTunes Problems
I can't open iTunes now after this update. What's the deal?
MacBook Pro, OS X Mountain Lion
No deal. What happens when you try to launch iTunes?
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12 replies
Since i updated to mountain lion, my itunes library and playlists only play the one song I start with, it doesn't play any others! Has anyone else had this problem?
I have the same problem, iTunes crashes so I can't get to it to do a reinstall of 10.8.3. I downloaded the 10.8.3 combo from the support website to do a reinstall but when I run it, it crashes! So now I am stuck in limbo unable to reinstall 10.8.3, is there any way out fo this?
There is an iTunes community forum where iTunes experts hang out. Why not post there.
@Sig, I posted here because I never had a problem with iTunes until this update. That's why!
Well maybe the folks in the iTunes forum can help. So try.
What happens when you try to launch iTunes? (again).
I suggest you back up. Then verfiy disk. Then reinstall your original ML on top of this installation. See if iTunes works at that point. If it does, then run combo update and see if it works under 10.8.3. No guarantees, but reinstalling ML over itself can be done and often fixes many ills.
You can downloading iTunes and reinstalling. I second TSam's advice to backup.
I have the same problem but with my Appstore and Email app. I still don't know how to fix it 😟
Try doing some basic troubleshooting to attempt to isolate the problem.
Isolating Issues
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try a restart.
Run Disk Utility/Repair Permissions. Run until it reports no errors. If there is a recurring error, see the article on what permission errors can be ignored.
Disk Utility Repair Permissions You Can Safely Ignore
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart. For each disable/delete, you will need to restart if you don't do them all at once.
General information.
Troubleshooting Permission Issues
I was able to reinstall Mtn Lion by restarting the computer and after the chimes holding down Command + R keys until the boot manager screen comes up. Make sure you are logged onto your WIFI by clicking the icon in the upper right side of the screen and select your network and logon. Then select reinstall OSX option and let it do its thing. Took about 1.5 hrs to download and reinstall the system but now I can get onto iTines and the other programs now seem to work OK. Good luck
10.8.3 iTunes Problems