Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes failed to start - ASL.dll was not found

Windows XP PC - After complete removal of all iTunes related brograms

in accordance with Apple instructions, and reinstall of iTunes, by downloading the latest iTunes from Apple,

I still get "The application failed to start because ASL.dll was not found. iTunes was not installed correctly

There are programs on the net that claim to fix it but I wanted your suggestions before trying them.

Thank you, Frank

Windows XP, iTunes won't start after installati

Posted on Mar 17, 2013 10:16 AM

Reply
3 replies

Mar 17, 2013 2:03 PM in response to spiritrhythms

Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)


Let's try something relatively simple first. Restart the PC. If you're using Vista or 7,now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP,head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".


If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)


Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

iTunes failed to start - ASL.dll was not found

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.