the version is 5.1.8. Is that compatable with OS 10.6.8? Message says to contact developer which seems either impractical or impossible.
How to I fix this and get back to using Safari?
MacBook, Mac OS X (10.6.8), Magic Mouse
No. 10.6.8 requires Safari 6.0
Allan
Sorry, this isn't true - 10.6.8 only works with Safari max. 5.1.8 which came some days ago with the Security Update 2013-001.
I had the same problem like Joanne and found the solution in the following thread: https://discussions.apple.com/thread/4890746
Sometime in the past I had SafariStand installed which needs SIMBL. After deinstalling SIMBL Safari worked fine again - Safari 5.1.8 ...
You might also try deinstalling Safari extensions.
Goodluck, Hubertus
thanks,
Your reply helped to explore the problem, sadly I don't think its whats problematic on my machine. After I sent the inquiry I discovered that the update crash affected mail & addressbook too. After several phone calls with Apple, I now can't even log in. They recommend that I take it to the Genius Bar. In other words, after their directed help, I am a lot worse off. Will post all details in another question, just in case you or someone has another path to a solution without hauling it into the city.
Thanks for your help.
You're welcome -
I presume Apple support asked you to start the machine in 'Verbose Mode' or even in 'Safe Mode'?
See here:
Verbose Mode
http://support.apple.com/kb/ht1492
Safe Mode
http://support.apple.com/kb/ht1455
http://support.apple.com/kb/ht1564
You might use them for diagnostics and as well for saving your data.
I hope you will succeed -
Hubertus
another way to save your data - in case you have a firewire port and a second Mac - is the 'target mode'
Thanks for all of your helpful messages! Feels like a friendly world when my computer is acting decidedly unfriendly.!
I posted the whole list of what the Apple folks asked me to do under Macbook - app update failure.
last thing with those guys they asked me to do power up while holding the option key with the OS disc in the drive, selecting that. It didn't work immediately so they said, take it to one of the Apple stores.
Tried it again this evening and It did work so I guess I will call them again in the morning and see what it takes to re-install Snow Leopard. Hopefully my drive has not died.
Thanks again!
Have you been hopefully successful in the meantime with reanimating your mac? I hope and wish so -
I couldn't find the thread you mentioned above 'Macbook - app update failure' here in the forum ...
I had a safari update failure, now can't open Safari.
