I already downloaded iTunes, now when I try to download it again, I just get the "thank you" screen after submitting from http://www.apple.com/itunes/download/

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I already downloaded iTunes, now when I try to download it again, I just get the "thank you" screen after submitting from http://www.apple.com/itunes/download/

I tried to uninstall iTunes to resolve an issue. Now I can't install it again because I can't download it. When I try to download it from http://www.apple.com/itunes/download/, I just get the next screen that thanks me for downloading the app. I have no itunessetup.exe on my hard drive. I checked my popups blockers and they are turned off. Please help! Thanks.

Windows 7, iTunes

Posted on Mar 17, 2013 3:21 PM

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Answer 1

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b noir

Level 9

72,324 points

Mar 17, 2013 3:35 PM in response to nnavratil

I'd first try downloading an installer from the Apple website using a different web browser:

http://www.apple.com/itunes/download/

If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

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Answer 2

nnavratil Author

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Mar 17, 2013 5:19 PM in response to nnavratil

Thank you! Firefox worked great.

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Answer 3

b noir

Level 9

72,324 points

Mar 17, 2013 5:23 PM in response to nnavratil

🙂 You're welcome! Glad you got things sorted out.

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Answer 4

ehwaz

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May 4, 2013 9:45 AM in response to nnavratil

hey guys i'm having sort of the same problem. everytime i install itunes it says its installed succesfully, but when i try to find it i only get the support apps and stuff but never itunes itself, i have tried downloading it in myy 32 bit which is my systm, but it doesn't work either, i have tried through google chrome, firefox but none work. and even if i restart pc do then its still not there, anyone has any idea how to fix this??
greetz!

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