- Reboot the computer
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try a different cable
- Try a different USB port
Another question. Can any security programs affect the updating process? UAC is turned off and I've uninstalled and reinstalled itunes 64bit. Also what should the auto-play be set to for the ipod? Hasn't been autolaunching itunes .
Should also mention that it is still saying "The ipod could not be restored. The device cannot be found."
Also it is viewing the ipod as a camera in the device manager.
Message was edited by: Fendorn
I've still been having issues. I just went and made sure ipodservices, itunes, and anything I could think of were set to admin mode. I just tried to update and it says the device could not be found yet I can look at the ipod as an internal drive and lookin the DCIM and see all the pictures I have on it. I honestly have no clue what to do at this point.