We want to turn VPN off on our iphone5. When we follow instructions on website, it just keeps coming back on. thanks

However old the question was it was exactly my problem today, so please don't knock it.

A search I made brought me to the question.

I have installed Tunnelbear on my IPAD to use abroad. It works well but I don't want it on all the time as the free version is very limited (500mb).

Simply turning it off in settings didn't work as it kept restarting.

the fix on IPAD that worked for me was

Settings

General

VPN (this is almost at the bottom)

Slide to "not connected"

This stops it from switching back on without uninstalling it.

Nobody is questioning new information that is being posted about an existing question. In fact, it is encouraged.

Repeating the same things that have alreay been posted in the thread are simply unhelpful and distracting. My response concerning that, was directed to monkey, not to you.

Cheers,

gb

Hi Janet,

Since VPN is not an integral part of an iPhone, but simply something which an iPhone will handshake with, it is unlikely that Apple Support is going to be able to help you to turn it off if it won't stay off. You will need to contact your Admin support or IT support for the folks that had you install the VPN to start with. Here is an article that may help:

http://support.apple.com/kb/ht1424?viewlocale=it_it

Cheers,

GB

I Just had the exact same problem.

i Installed an Avast product that used VPN, and it bled my battery dry!

i Uninstalled the app (so I thought) but the iOS VPN button would keep turning back on.

turns out I needed to delete the "VPN profile" tha had been created by the Avast software in iOS.

i Can't remember exactly how, but look under VPN in settings, under the on off option it should have a profile option, enter it and disable it

To prevent the VPN from turning back on go to:

Settings

General

VPN

Under the configuration click whatever one is there and then click remove.

the profile being there is what kept making mine turn on. It was Onivia i think and i had already uninstalled the app. If you are using your phone for work I would check with your systems administrator before deleting a profile.

Hope this helps your battery life!!

Cheers

Thanks SO much for stepping me thru this!! I have been dealing with this VPN issue for about a week...coincidently it started about the time the lastes iOS update took place so I thought it had something to do with that and I was very frustrated to say the least!!

Now I also hope for a better battery management, but sadly, in everything I've been reading that may not be such a simple fix on my end. Been getting shut downs with 30%, 50%, sometimes even 80% battery life remaining, but will not power back on till I actually plug it in. Have been carrying around an additional battery pack now to get me thru my 10hr shifts at work...and most of that is standby time with periodic internet use.

Oh well, thanks again!!!

That battery issue is something I'd look into with Apple care.

I have the same problem but I found an answer on another site that worked for me. So I decided to share it with you.

Greetings,
I would like to share a solution to a problem which I have just encountered on my mom's phone
After the government blocked access to Twitter and Youtube in my country, she installed a VPN app. But the problem was VPN started to turn itself on after its data limit is exceeded. Removing the app was not a solution. So I went through Settings > General and I deleted all VPN settings there, and then the problem was solved.

I copied the text from this site : http://hardforum.com/showthread.php?t=1813585

Dear its work for me I will send u also

1st of all u install again hotspot shield from iTunes Store then disable vpn of iphone internally and then uninstall hotspot shield from itnunes .. Vpn would be off.

PProber ps from some add blocker etc

turn off wifi 3G etc it will disable it or then delete the app using it if you don't want it

simples

This helped me remove my VPN problem, thank you.

I could not get my ipad online. Called Apple support. They could not help me. I asked about VPN causing the problem but she didn't know anything about it. Her advice was to bring it in to Apple store. Used your info on uninstallig VPN and now I connect with no problem. Thank you, Thank you.

Go to settings>general>vpn and the i and disconnect it

The person who you are responding to wrote their query over 3 1/2 years ago. Also, you need to read the post before responding to it. They had already indicated that they tried to turn it off....

GB

I was just putting it on there incase someone else didn't understand or someting, no need to be rude. Thanks.😉