3 Replies Latest reply: Mar 18, 2013 12:07 PM by timothy.a.clifton
KyleJ1967 Level 1 (0 points)

How do I download ICloud so I can backup up my contacts?

  • razmee209 Level 7 (30,346 points)

    What iphone do you have?  What version is your IOS?

  • Kappy Level 10 (266,046 points)

    See the chart below to determine whether you can upgrade your device and what you can upgrade to.


    IPhone, iPod Touch, and iPad iOS Compatibility Chart


         Device                                       iOS Verson


    iPhone 1                                      iOS 3.1.3

    iPhone 3G                                   iOS 4.2.1

    iPhone 3GS                                 iOS 6.1

    iPhone 4                                      iOS 6.1

    iPhone 4S                                    iOS 6.1

    iPhone 5                                      iOS 6.1


    iPod Touch 1                               iOS 3.1.3

    iPod Touch 2                               iOS 4.2.1

    iPod Touch 3                               iOS 5.1.1

    iPod Touch 4                               iOS 6.1

    iPod Touch 5                               iOS 6.1


    iPad 1                                          iOS 5.1.1

    iPad 2                                          iOS 6.1

    iPad 3                                          iOS 6.1

    iPad 4                                          iOS 6.1

    iPad Mini                                     iOS 6.1




    Select the method most appropriate for your situation.


    Upgrading iOS

       1. How to update your iPhone, iPad, or iPod Touch

       2. iPhone Support

       3. iPod Touch Support

       4. iPad Support


         a. Updating Your iOS to Version 6.0.x from iOS 5


              Tap Settings > General > Software Update


         If an update is available there will be an active Update button. If you are current,

         then you will see a gray screen with a message saying your are up to date.


         b. If you are still using iOS 4 Updating your device to iOS 5 or later.


         c. Resolving update problems


            1. iOS - Unable to update or restore

            2. iOS- Resolving update and restore alert messages

  • timothy.a.clifton Level 3 (790 points)


    On your iPhone you will need to turn on icloud and contacts option under settings>icloud then tap to turn contacts on then merge will back them up to icloud. let me know if you need more help.