how do i find and delete duplicate songs in iTunes 11.0.2(26)? I found the "show exact duplicate items" under the View drop down, but it is greyed out and I cannot click on it?
Perhaps you were in a different view other than Music (or in Radio)?
Try going to Music and then click Songs at the top. Now click View > Show Duplicate Items.
Hope that helps!
Thank you. I got it to work.
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