ARD issues with Lion + MTN Lion machines

Question

ARD issues with Lion + MTN Lion machines

I am running ARD 3.6.1 on a MBP with OS X 10.7.5. We recently set up some new machines with Mountain Lion 10.8.x and ARD agent 3.6.2 on them. They show up in my ARD scanner as available, I can add them to my All Computers list, username and passwords are entered correctly, yet I get an error when I try to connect to these machines. Error states "Make sure Remote Management is enabled on the computer which you are trying to connect to and make sure network connection is working properly." Both the settings and network are working properly, but no luck. Is this happening to anyone else and is there a work around?

Apple Remote Desktop-OTHER, OS X Mountain Lion (10.8.3)

Posted on Mar 18, 2013 1:32 PM

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Answer 1

Apr 2, 2013 9:20 AM in response to Rodman Publishing

UPDATE: it seems that 4 out of 7 machines give me the error. I can successfully connect to 3 remote machines that have the same OS/ARD agent on them. This makes it even more complicated. Anyone? Anyone?

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Answer 2

jimbo54

Level 1

10 points

Apr 3, 2013 8:43 AM in response to Rodman Publishing

I have had luck sending the ARD kickstart commmand via UNIX and waiting a few minutes, then it seams to be ok. Other way to to go into sharing and turn off Remote Management for 30 seconds, then re-enable it.

/System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/ki ckstart -activate -configure -access -on -restart -agent -privs -all

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Answer 3

Apr 4, 2013 1:36 PM in response to jimbo54

This worked! Thanks so much for the tip.

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Answer 4

Oct 2, 2013 2:22 PM in response to Rodman Publishing

Thanks, Rodman, for (a) posting this question, and (b) double thanks, jimbo, for solving the problem. Just setting up brand new iMacs and every system was giving me the same error message! So nice to have answers when you need them.

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