Help!!! Sound isn't working!

When I plug my earbuds into my Ipod touch there is no sound but when I remove the headphones there is sound. I know this must be a problem with my ipod because I have tried other earbuds and it still won't work. How can I fix this without having to buy a new ipod.? I would also like to say that my sound effects thing keeps popping up randomly and turning my volume all the way up. I need help please.

iPod touch, iOS 6.1.1

Posted on Mar 18, 2013 3:00 PM

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3 replies

Mar 18, 2013 3:24 PM in response to steph_tommo

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.

Try the following to rule out a software problem

- Check also Settings > General > Accessibility > Hearing. Make sure that the sound balance is not set all the way to "R".

- Reset the iPod. Nothing will be lost

Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup

- Restore to factory settings/new iPod.

- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.

Apple Retail Store - Genius Bar

Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.

Apple - iPod Repair price

A third-party place like the following will replace the jack for less. Google for more.

iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Replace the jack yourself

iPod Touch Repair – iFixit

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Help!!! Sound isn't working!

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