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"not enough storage" to backup iPad to iCloud but have switched off apps in settings

2022 Views 2 Replies Latest reply: Mar 18, 2013 6:55 PM by JDfunky RSS
JDfunky Level 1 Level 1 (145 points)
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Mar 18, 2013 6:35 PM

A student at our school is unable to backup to iCloud from her iPad. The message says "Not Enough Storage".


She has deleted most photos (now only about 20 photos in Camera Roll), this didn't help.


We then went to manage storage in Settings, and turned off all the app switches. Still saying an additional 312MB is needed, which can't be true?


We tried to delete the existing backup, it now says there is no previous backup, but still requiring extra space. Any ideas please?


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