2 Replies Latest reply: Mar 18, 2013 6:55 PM by JDfunky
JDfunky Level 2 Level 2
expertise.notebooks
Notebooks

A student at our school is unable to backup to iCloud from her iPad. The message says "Not Enough Storage".

 

She has deleted most photos (now only about 20 photos in Camera Roll), this didn't help.

 

We then went to manage storage in Settings, and turned off all the app switches. Still saying an additional 312MB is needed, which can't be true?

 

We tried to delete the existing backup, it now says there is no previous backup, but still requiring extra space. Any ideas please?

  • michellenw Level 1 Level 1

    If she is backing up thru itunes on a pc there might not be enough memeory on the pc. Or maybe she needs more storage for icloud. you only have 5 GB free.

    But im not an expert just my guess

  • JDfunky Level 2 Level 2
    expertise.notebooks
    Notebooks

    michellenw wrote:

     

    If she is backing up thru itunes on a pc there might not be enough memeory on the pc. Or maybe she needs more storage for icloud. you only have 5 GB free.

    But im not an expert just my guess

    As i said in my original post, it's iCloud backup, not iTunes.

     

    She doesn't need more storage, as she has only 20 photos in Camera Roll, and in any case all major apps are switched off in Settings, Manage Storage, so there should be very little storage required.