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New 27" iMac won't start up.

When I power up, the gray screen comes up and  icon flickers bewteen itself and a Ø symbol. What's going on? Is my computer F_CKED?

iMac, OS X Mountain Lion (10.8.3)

Posted on Mar 18, 2013 9:21 PM

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Mar 18, 2013 10:12 PM in response to RRFS

unfortunately, that didn't do the trick. I didn't mention that I installed RAM I purchased from RamJet before starting up for the 1st time. I maxed it out with 32 GB. And yes, It's the correct RAM. I thought that was possibly the issue, so I took out that RAM and reinstalled the RAM that came with my iMac. I got the same results, a a gray screen with an apple logo that flickers between itself and a Ø symbol. (SEE ATTACHED IMAGE) It stops flickering after about 30 seconds. and then just shows the apple icon/logo.


I considered trying to migrate using a FireWire to Thunderbolt adapter I purchased but I believe the target Mac (my new iMac) must be able to start up and be on the Migration Assistant window to do so.User uploaded file

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Mar 18, 2013 10:29 PM in response to RRFS

I also tried holding down the Option (Alt) key. I got a screen with 2 HD images and an otion to choose a wireless network. I chose my network and picked the HD that wasn't selected. And got the same flickering apple logo. By the way, this iMac has a 3TB Fusion Drive. I'm just trying to give you as much info as possible. I'd love to get this resolved tonight if possible, but it's looking like a bad drive??? Thanks again for responding!User uploaded file

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New 27" iMac won't start up.

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