i have iphone 5 but there is no facetime on it and i need it to call family anf friends
if you bought the phone in the middle east then the government blocks it in most countries there. go to settings, facetime and see if it's there, if not you won't have it.
There is no FaceTime icon, never has been. FaceTime is accessed via the Contacts app.
Using FT... http://support.apple.com/kb/HT4319
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