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MacBook Pro Retina dead pixels

My MacBook Pro 15 inch Retina screen has a few dead pixles that have emerged.

Should I bring this into the store or what??

MacBook Pro (Retina, Mid 2012), iOS 6.1.2

Posted on Mar 19, 2013 7:24 AM

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6 replies

Jun 5, 2013 12:21 PM in response to bosert5

I had the same problem with mine. I brought it in to the Apple store and they replaced mine and explained what the problem was. It's actually very common:


The rMBP is so thin that the screen shuts to the base with almost no space between the screen and the base. What happens is that if there's, a grain of sand for example, it can break through the screen and cause a dead pixel. It's a design issue that's insanely difficult to prevent since a screen cover could make it worse by making even less space between the display and base.

You will notice that all of the dead pixels are located where your keyboard is not. So all of the pixels are in the upper-horizontal of the screen. Since that will have the highest chance of having a piece of hard grains.


Hope your problem is what I'm describing.

Aug 1, 2013 2:46 AM in response to juhecomp

I went to an Apple Store and they replaced it. When I brought it to them, they said that there has been frequent reports of this problem at there store. You should be confident that it is an engineering problem because MANY people have this problem and it is Apple's fault that you can't use this EXPENSIVE product in normal conditions. If you don't place your whole trust in me (which I don't blame you), you can look up the problem on the web and they should all have a consistency.


Part of being a consumer is giving the provider accountibility. When you pay them, you deserve respect.


Good luck.

MacBook Pro Retina dead pixels

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