No music on new ipod touch.

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Level 1

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No music on new ipod touch.

My old ipod touch was damaged (dropped and resulted in cracked screen) so i contacted apple and had it sent off. Before i sent it off i backed the ipod up and synced the ipod. I was given a replacement ipod from apple, and have opened itunes ready to restore it. I have restored the ipod and all pictures and purchased music are on there. I have also clicked sync on itunes, and it goes through the process of syncing, however no music I had on the previous ipod are not appearing on the new ipod. Am I doing something wrong?

Any help and suggestions are welcome and greatly appreciated 🙂

Posted on Mar 19, 2013 8:40 AM

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Answer 1

lllaass

Level 10

210,411 points

Mar 19, 2013 9:07 AM in response to Beckz1205

Synced media like apps and music are not included in the backup that iTunes makes. You can redownload iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

For other music you will have to get them from where you originally obtained them.

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Answer 2

Beckz1205 Author

Level 1

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Mar 19, 2013 10:31 AM in response to lllaass

So I have to re download all music or put them back on manually from the computer they are on? How can I prevent this from happening again?

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Answer 3

lllaass

Level 10

210,411 points

Mar 19, 2013 10:55 AM in response to Beckz1205

Just make sure that all your synced media is in your iTunes library.

Note that if you have an older iPod like the 1G or 2G many apps have been updated and the updated apps are no longer compatible and will not install on the older iPods.

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Answer 4

Beckz1205 Author

Level 1

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Mar 19, 2013 11:06 AM in response to lllaass

Did I not to that when I synced the iPod before I sent it away?

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Answer 5

lllaass

Level 10

210,411 points

Mar 19, 2013 11:20 AM in response to Beckz1205

- If you have iTunes set up correctly it should automatically transfer, or at least ask, if you want to transfer/copy iTunes purchases to the computer. Otherwise:

iTunes Store: Transferring purchases from your iOS device or iPod to a computer

In iTunes 11 use Control+B to show the Menu bar then go to iTunes>File>Devices>Transfer Purchases

- To transfer/copy non-iTunes purchases you need a third-party program like one of those discussed here:

Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

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