ipod classic won't mount

All of a sudden, my iPod Classic has stopped mounting. It works fine if I want to listen to it, but it does not appear on either my PPC iMac G5 running 10.4.11, or my Intel MacBook Pro, also running 10.4.11. It was working last week, and there have been no updates since then, to either of my computers or my iPod.


My iPod has, however, re-introduced that annoying thing early iPods had of inserting a short pause between tracks.


All I want to do is put some new music on it, and I can't! Can anyone help?


thanks

Mark

iPod classic

Posted on Mar 19, 2013 9:54 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 19, 2013 2:49 PM

If you have not already, you can first try doing a Reset on the iPod


http://support.apple.com/kb/ht1320


You can try it while it is connected to one of the Macs. A Reset just "reboots" the iPod; it is not erased.


If that does not help, since it does not connect to iTunes on two separate computer, and it connected before, it's probably not a problem on the computer end. So that leaves the USB docking cable or a problem on the iPod. If you happen to have another docking cable, be sure to try it, or try the one you have with another iPod/iPhone, to rule out the docking cable as the problem.


If it's a problem on the iPod... I would try putting it into Disk Mode


http://support.apple.com/kb/ht1363


Connect the iPod, and try running both iTunes and Disk Utility to see if the iPod is recognized. If it is recognized, you may want to do a Restore on the iPod, because your problem may be cause by some type of data corruption on the iPod's hard drive. A Restore DOES erase the iPod's hard drive, then re-installs its software and sets it to default settings. That may also resolve the " inserting a short pause between tracks" problem.

3 replies
Question marked as Top-ranking reply

Mar 19, 2013 2:49 PM in response to fatbadger442

If you have not already, you can first try doing a Reset on the iPod


http://support.apple.com/kb/ht1320


You can try it while it is connected to one of the Macs. A Reset just "reboots" the iPod; it is not erased.


If that does not help, since it does not connect to iTunes on two separate computer, and it connected before, it's probably not a problem on the computer end. So that leaves the USB docking cable or a problem on the iPod. If you happen to have another docking cable, be sure to try it, or try the one you have with another iPod/iPhone, to rule out the docking cable as the problem.


If it's a problem on the iPod... I would try putting it into Disk Mode


http://support.apple.com/kb/ht1363


Connect the iPod, and try running both iTunes and Disk Utility to see if the iPod is recognized. If it is recognized, you may want to do a Restore on the iPod, because your problem may be cause by some type of data corruption on the iPod's hard drive. A Restore DOES erase the iPod's hard drive, then re-installs its software and sets it to default settings. That may also resolve the " inserting a short pause between tracks" problem.

Mar 19, 2013 4:59 PM in response to fatbadger442

It sounds like the iPod hard drive may have gone bad. In Disk Utility, you should see the iPod and its "disk" (volume) indented below, in the sidebar. If there was a very serious data corruption problem, it's possible for the disk to not appear there, but you should be able to select the iPod (the device) in the sidebar and reformat it on the Erase tab. Since it is "greyed-out," I think that means Disk Utility sees it as a device, but its actual storage is not accessible. The other problem you mentioned may have been an early sign of a hardware problem; the iPod may have been having difficulty reliably accessing its hard drive, which caused the pause between tracks.

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ipod classic won't mount

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