Can the iPhone5 be hacked remotely by a hacker?

I work for a technology company and one of our employees shared an incident about her iPhone5 being hacked remotely. The hacker gained access to her device overnight while her phone was unlocked. The hacker watched her baby monitor video feed from the baby monitoring app (including taking pictures and video from the device), posted about the baby to her FB account, browsed on Safari, including some searches of French books on amazon and Scott Trading sites. When I spoke with the mobile device team, they were not familiar with any iOS security gaps that would allow a hacker to remotely gain control of an iPhone, however, the activities on her device suggest that this is possible.


I found some articles from 2009 regarding a SMS virus that allowed hackers to gain remote access to a device, however, our mobile device team is certain that this gap would be closed by now.


Is anyone familiar with an existing security gap on the iPhone5? What would you recommend would be the next action for her? She is intending to delete her icloud account, change all her passwords and wipe her device.

iPhone 5, iOS 6.1.1

Posted on Mar 19, 2013 1:23 PM

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252 replies

Sep 15, 2015 8:19 PM in response to IdrisSeabright

I wonder if iPhone can be remote controlled. In this thread I saw many dismissive statements but here is my story. I have never been hacked before this year, I have used antivirus+firewall religiously on my PC forever, never downloaded crap and stayed away from shady websites. This changed this year (and all suspicions point to my cell phone). It started when I got a phone call from my bank saying that somebody was trying to change my online password and was not successful so I had to got my local branch and present two forms of id. I changed my password for the account and called it a day. Several days later I get 10 phone calls in quick succession (each quickly hung up) from the bank fraud department (I traced the phone to the bank fraud department, I would get a ring and then it would immediately hang up and then ring again) and then I got a notification from my iPhone 5c saying that my online banking password has been changed(notifications come from the online banking app). This time I around I changed my username and password. I did not opt to change my bank account information because I did not know where the "leakage came from". The interesting thing about the bank online password is that to change it, one needs to receive a code and it can only be received either by text to my cell phone or by email. My email accounts never had any emails pertaining to a code for password reset and would only get an email after it was changed, my cell phone would not receive any texts about it either. A week ago it happened again and I changed passwords and then it happened today. I know for a fact no password reset code was sent to my email because the email account would immediately send a push notification to my iPhone and I received no text messages about it either, just a push notification after it was changed. My password was not changed by customer service reps because I established several passwords they must ask which only I would know. Today when I called my bank, I was told that the bank software detected malware on my iPhone when it logged it into the mobile app. I asked about my pc and there were no issues. My PC I scanned with 3 different paid antiviruses+malwarebytes it always came clean. I forgot to mention that somebody ordered a new Samsung phone from my wireless account by removing a second line. I put an end to that too by establishing a password and a mandatory call in before new phones/lines can be established.


Whoever this person is, they are doing this not for money(my bank account does not have much) but to terrorize me. It is as if they use my phone remotely to login into the app because even if you know the password if you login from an unkown IP you need a passcode for the system to recognize you. My phone never leaves my hands and I never go to public WIFI. So is it a digitizer problem too or maybe butt dialing? Previously I was of the opinion that viruses on cell phones were the problem of android users and people who were jailbreaking their iPhones. I am neither.

Sep 15, 2015 8:30 PM in response to manwithabicpen

manwithabicpen wrote:


Previously I was of the opinion that viruses on cell phones were the problem of android users and people who were jailbreaking their iPhones. I am neither.

Nothing in your post indicates that your phone is the cause of this problem. From your description, it sounds far more likely that the problem lies with your bank. The bank's contention that your phone has malware is customer service reading from some sort of script and not having a clue.

Sep 15, 2015 8:37 PM in response to IdrisSeabright

What about unathorized ordering of a brand new Samsung Galaxy from my Wireless Provider? My wireless provider is completely separate organization than my bank. I have a suspicion that my bank has issues but it would make no sense that somebody with few financial resources would get their bank password changed over and over again without permission. Something is definitely afoot here.

Sep 15, 2015 9:09 PM in response to manwithabicpen

manwithabicpen wrote:


Actually they are related. I just noticed that there was a notification that my account password with my cell phone company was changed within 10 minutes of my bank password. This is pure madness.

That doesn't mean they are related incidents. The might be. They might not. And, again, there's nothing to indicate that your phone has anything to do with this. It's far more likely that someone has either gotten your information because they know you and were able to guess, through social engineering or phishing or, possibly brute force password cracking.


If you believe that someone is fraudulently accessing your accounts, you should report it to the police.

Sep 15, 2015 9:25 PM in response to IdrisSeabright

You don't "guess" somebody's password. It is not my dog or the city I was born or something like that. It turns out my wireless company account password was changed. Now that account password established with the sole purpose of preventing tampering with my account. Somebody would have had to record conversations I had with customer service with my wireless company to know that. Don't you think it is over the top? Do I "think" somebody is fraudently using my account, it is not about "thinking" it is patently obvious. What I am saying it should not be possible to do this much damage and the phone is the obvious culprit here. A lot of things I do, I never even done on my pc so the only avenue of information could be my phone. Here is an interesting twist: I have been told by a family member that when they call my number they get voicemail of a random organization. I can call them fine but they can't call me. This is definitely phone related. I doubt police would be able to do anything here since it is clearly out of state.

Sep 16, 2015 6:01 AM in response to manwithabicpen

manwithabicpen wrote:


Do I "think" somebody is fraudently using my account, it is not about "thinking" it is patently obvious.

Then you should be reporting it to the police.


Yes, passwords can be guessed. They can be acquired in lots of ways. I listed some above. You still have not described anything that would indicate that the phone is the issue. I'm not sure why you're resistant to taking the one positive step that is available to you.

Sep 16, 2015 6:15 PM in response to Csound1

Csound1 wrote:


I don't believe this poster, they seem to be quite content letting their money be stolen while they argue here, I'm out, this is a troll.

Reading comprehension is hard. I did not lose any money nor I am concerned about losing it because I have zero liability. This is not about that. This is about things happening which over and over customer service reps at two fortune 500 companies plus some people here say should never happen.


I had my online banking password reset multiple times without a reset code being sent by email or by text (should never happen), I found out this morning that my voicemail was forwarded to some random place where somebody would call my number (even me) and instead of getting my voicemail would get some organization that I have nothing to do with.The rep at my wireless company said it should not be possible to do that unless you have the phone in your hand. My iPhone never leaves my hands, ever. Now certain people on this forum over and over have said that what i described cannot ever happen without providing a viable explanation. Some have said I was a troll. I think the obvious explanation was that someone was exercising a certain amount of control over my cell phone. And it is not because they "guessed" my passwords.

Oct 25, 2015 8:18 AM in response to suzanne3382

I Am writing here to warn anyone that is using an iPhone that it can be hacked. It 2014 my MacBook, iPad, and iPhone 5 was hacked. the person hacked it not for identity theft purposes but to monitor my every move they have used their access to steal things I have purchased (classes, materials, email lists I build as an online marketer.) i write hear to warn anyone with a iPhone 6s that the game is/was not over I have on good authority that they gained access to my iPhone 6s webcam as I heard them contact me as though they can see me. I love apple and have since my first iPod. I have all apple prodicts (new MacBook Pro I purchased in sept 2015), iPad mini, and iPhone 6s as previously mentioned and have which have been compromised and I have contacted apple but i believe because the problem isn't wide spread it isn't being addressed. I miss the days when the apple niche was too small to bother with.

Oct 25, 2015 11:06 AM in response to Keda88

Well iPhones and all iOS devices come with Find My iPhone function, which is essentially a GPS device so if someone knows your iCloud credentials, they can easily find where you are. You can turn off the Find My iPhone function on your phone if you don't want to be tracked but that also means if you lose your phone, you won't have that cute map to show your where it went.


And yes, iCloud can be easily hacked. It's just another set of username and password combo, which unless you have two-step turned on, any savvy thief could brute force your password by buying a password cracker, which in many cases are available for free, online.

Jan 29, 2016 12:58 AM in response to suzanne3382

Yes the iPhone can be hacked. I used to work in San Jose and one day my coworker was freaking out bc as she was listening to some music she hears her friend's voice in an audio track. So she calls her friend and asked how he added his own recording to her playlist. Her friend works at Apple and remotely hacked into her phone to mess with her. This Apple engineer knew how to hack into the phone just by knowing her phone number. Creepy.

Jan 29, 2016 6:12 AM in response to Go Warriors

Go Warriors wrote:


Yes the iPhone can be hacked. I used to work in San Jose and one day my coworker was freaking out bc as she was listening to some music she hears her friend's voice in an audio track. So she calls her friend and asked how he added his own recording to her playlist. Her friend works at Apple and remotely hacked into her phone to mess with her. This Apple engineer knew how to hack into the phone just by knowing her phone number. Creepy.

I was abducted by aliens last night. They found me by tracking my IMEI. I believe that Apple is in collusion. Have you seen the plans for the new Apple Campus? You can't make me believe aliens were not involved in that.


But, at least the view here from the mother ship is amazing and, weirdly, the cellular signal is also excellent.

Feb 2, 2016 5:40 PM in response to applefreak77

Similarly, I am on iPhone 5 too. My ex GF tends to receive all the information about me. This is really scary, as there is some sensitive data which is getting hold of. Apple advised me to change the ID, I did. Somehow, she hacked into it again.


Problem is, Apple has no proactive support for hacking issues. According to their major claim, their phones are highly secure. But this is not the case. Somehow, hackers are able to find the route in.

Feb 19, 2016 7:51 AM in response to Go Warriors

The same thing happened to me this morning. How can we block this? Right creepy. They were talking to me while I was listening to music through my Bluetooth. I had hung up from them prior. She started talking and I was like what? We actually hung up prior but when she started talking it was like we never hung up. The call was still going, I'm seeing 52:11 and counting........

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Can the iPhone5 be hacked remotely by a hacker?

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