i keep getting a message saying 'the iphone software update server could not be contacted' when trying to restore my iphone. Any ideas on how I can rectify this? Thank you

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Level 1

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iPhone 4S, iOS 6.1.3

Posted on Mar 19, 2013 1:26 PM

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Answer 1

Level 4

1,856 points

Jailbroke? If so, try google. If not, sometimes it takes a few tries.

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Answer 2

Level 1

0 points

Thank you. No my phone hasnt been jailbroke, therefore I'll keep trying.

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Answer 3

Level 7

22,178 points

Disable any security software on the computer and try again.

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