Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My FaceTime on my ipad mini never connects to my other devices -_-

My FaceTime doesn't connect ever and my messages take days to receive

iPad, iOS 6.1.3, Ipad mini

Posted on Mar 19, 2013 4:02 PM

Reply
2 replies

Mar 19, 2013 4:42 PM in response to smancynancy

Hi Friend,


First, Where are you located and what country did you buy your phone? Some countries have restricted facetime, ie middle east, UAE.

Check if you signed in Facetime with your Apple ID and password (Settings>>Facetime).

Check if you have signed iCloud in.

Check that FaceTime is not disabled in general/restrictions. If that isn't the problem try changing dns servers on your iPad.

Go to Contacts app and select the person you want call then tap Facetime.

Change your address for your currently location. If not works, change it for your native country or for United States (yes, some users have posted in foruns that after change the location to U.S. Everything works at a glance).

If not works, check if the person who you are trying to Facetime has signed in his/her Facetime too.

Most of times the Facetime calls work calling from your friend's email address instead of mobile number. So try to call your friend both ways (his/her mobile number and his/her email address).

If still not working:

1. Go to the Settings App.

2. Tap on Wi-Fi

3. Your chosen network will be ticked. Tap on its white arrow over a blue circle button to its right

4. Tap on DNS

5. Replace the current information with 8.8.8.8,8.8.4.4

6. Try visiting a website with Safari to see if this works

7. Try registering iMessage / FaceTime

If still not working, go to Settings -> General -> Date & Time -> Set Automatically: ON (Yes date time setting has been known to cause issue).


Hope it will be helpful

Mar 19, 2013 5:31 PM in response to smancynancy

Using FaceTime http://support.apple.com/kb/ht4319


Troubleshooting FaceTime http://support.apple.com/kb/TS3367


The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting

http://tinyurl.com/a7odey8


Troubleshooting FaceTime and iMessage activation

http://support.apple.com/kb/TS4268


Using FaceTime and iMessage behind a firewall

http://support.apple.com/kb/HT4245


iOS: About Messages

http://support.apple.com/kb/HT3529


Set up iMessage

http://www.apple.com/ca/ios/messages/


Troubleshooting Messages

http://support.apple.com/kb/TS2755


Setting Up Multiple iOS Devices for iMessage and Facetime

http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l


FaceTime and iMessage not accepting Apple ID password

http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/


Unable to use FaceTime and iMessage with my apple ID

https://discussions.apple.com/thread/4649373?tstart=90


For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8


How to Send SMS from iPad

http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html


 Cheers, Tom 😉

My FaceTime on my ipad mini never connects to my other devices -_-

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.