0 Replies Latest reply: Mar 19, 2013 4:52 PM by Rich McGraw
Rich McGraw Level 1 (0 points)

Having trouble when I launch iTunes (version 11.0.2) on my Dell Laptop running Windows 7 Professional (service pack 1).  I get an error message indicating software required to communicate with iPod and mobile phones was not installed correctly.  Do you want iTunes to try to repair this for you?  I normally respond with OK and it immediately tells me "could not be repaired.  Please reinstall iTunes..."  I have done this a number of times to no avail.

Windows 7