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2nd gen ipod touch wont play music or videos.

507 Views 1 Reply Latest reply: Mar 20, 2013 5:52 AM by lllaass RSS
heatherlynn1102 Calculating status...
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Mar 19, 2013 9:00 PM

pretty much what the heading says. also turns off on its own. pandora wont work either. oh and no idea what the operating system is or how to find out.

iPod touch, 2nd gen
  • lllaass Level 10 Level 10 (135,905 points)


    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Unsync all music and resync

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar          


    Before you restore the iPod make sure that your iTunes library has the version of apps that are presently installed on your iPod. Many apps have been update and the update apps are not compatible with the 2G iPod. I would do that by deleting the apps from your iTunes library and then transfer them to iTunes. See:

    iTunes Store: Transferring purchases from your iOS device or iPod to a computer

    In iTunes 11 use Control+B to show the Menu bar then go to iTunes>File>Devices>Transfer Purchases


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