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Aperture will not open on my new MacBook Pro. I'm running version 10.8.3.

The following message appears:


"Check with the developer to make sure Aperture works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X."


I've reinstalled Aperture twice, and installed all available updates, but this message continues to pop up.

Aperture 2, OS X Mountain Lion (10.8.3)

Posted on Mar 19, 2013 7:13 PM

Reply
5 replies

Mar 19, 2013 10:58 PM in response to Ruk de Silva

"Check with the developer to make sure Aperture works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X."

This is usually acompanied by a crash log of Aperture in a "send feedback to Apple" window. What does the crash report in that window say? If you can find it, post the first fifty lines.


Have you installed anything else recently after you upgraded to 10.8.3? For example Final cut? what version?

Mar 20, 2013 5:16 AM in response to léonie

Hi,


I didn't upgrade to Mountain Lion - since I got my computer yesterday it came pre-installed. Though I did in stall Final Cut Express (version 4 i think). Also, I purchased Aperture in September 2011, so I don't think it is Aperture 2?


Below is the information in the crash report:


Process: Aperture [14612]

Path: /Applications/Aperture.app/Contents/MacOS/Aperture

Identifier: com.apple.Aperture

Version: 3.4.3 (3.4.3)

Build Info: Aperture-310022000000000~2

App Item ID: 408981426

App External ID: 12009533

Code Type: X86-64 (Native)

Parent Process: launchd [130]

User ID: 501



Date/Time: 2013-03-20 08:12:52.332 -0400

OS Version: Mac OS X 10.8.3 (12D78)

Report Version: 10



Interval Since Last Report: 9467 sec

Crashes Since Last Report: 7

Per-App Crashes Since Last Report: 7

Anonymous UUID: E7CA2852-014F-40A2-DDC8-BF594D450B96



Crashed Thread: 0



Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000



Application Specific Information:

dyld: launch, loading dependent libraries



Dyld Error Message:

Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager

Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture

Reason: no suitable image found. Did find:

/Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper

/Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper



Binary Images:

0x10ae88000 - 0x10b5ddfff com.apple.Aperture (3.4.3 - 3.4.3) <01A802BA-0100-3F80-947C-A8FEA4726352> /Applications/Aperture.app/Contents/MacOS/Aperture

0x10b800000 - 0x10b809ff7 com.apple.PhotoFoundation (1.0 - 10.17) <C40F985F-9C0A-389A-9E21-684EB0A5B160> /Applications/Aperture.app/Contents/Frameworks/PhotoFoundation.framework/Versio ns/A/PhotoFoundation

0x10b886000 - 0x10bda6fff com.apple.RedRock (1.9.4 - 310.33) <9B94495A-2267-3684-B6E8-9FE3D4B46495> /Applications/Aperture.app/Contents/Frameworks/RedRock.framework/Versions/A/Red Rock

0x10c0af000 - 0x10c132fff com.apple.iLifePageLayoutCore (1.0 - 200.9) <8AAC1EB9-5823-3624-A525-635C2A77C34E> /Applications/Aperture.app/Contents/Frameworks/iLifePageLayoutCore.framework/Ve rsions/A/iLifePageLayoutCore

0x10c197000 - 0x10c19cfff com.apple.iLifePhotoStreamConfiguration (3.4 - 2.5) <906317D7-09FF-3B77-8F35-01BB74C0109C> /Applications/Aperture.app/Contents/Frameworks/iLifePhotoStreamConfiguration.fr amework/Versions/A/iLifePhotoStreamConfiguration

0x10c1aa000 - 0x10c1dbff7 com.apple.iLifeAssetManagement (2.7 - 40.34) <E4E1A39C-E8AE-31D5-9C50-B392EBAD7447> /Applications/Aperture.app/Contents/Frameworks/iLifeAssetManagement.framework/V ersions/A/iLifeAssetManagement

0x10c210000 - 0x10c21dff7 com.apple.iphoto.AccountConfigurationPlugin (1.2 - 1.2) <0F515DED-D77E-3E4F-876D-F5CE596A844C> /Applications/Aperture.app/Contents/Frameworks/AccountConfigurationPlugin.frame work/Versions/A/AccountConfigurationPlugin

0x10c232000 - 0x10c2d5ff7 com.apple.MobileMe (13 - 1.0.4) <9A7FCC99-67CE-3F5E-98BB-9079B305087F> /Applications/Aperture.app/Contents/Frameworks/MobileMe.framework/Versions/A/Mo bileMe

0x7fff6aa88000 - 0x7fff6aabc93f dyld (210.2.3) <36CAA36E-72BC-3E48-96D9-B96A2DF77730> /usr/lib/dyld

0x7fff8b2cc000 - 0x7fff8b2ccfff com.apple.Accelerate (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

0x7fff8b336000 - 0x7fff8b336fff com.apple.Carbon (154 - 155) <1B2846B1-384E-3D1C-8999-201215723349> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

0x7fff8c9d0000 - 0x7fff8c9dffff com.apple.opengl (1.8.7 - 1.8.7) <26F7FF79-6BB2-3968-B70D-71D4E07C9551> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x7fff8cf1a000 - 0x7fff8d104ff7 com.apple.CoreFoundation (6.8 - 744.18) <A60C3C9B-3764-3291-844C-C487ACF77C2C> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x7fff8d9bf000 - 0x7fff8d9bffff com.apple.ApplicationServices (45 - 45) <5302CC85-D534-3FE5-9E56-CA16762177F6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

0x7fff9044b000 - 0x7fff9049cff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <A4341BBD-A330-3A57-8891-E9C1A286A72D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

0x7fff90675000 - 0x7fff90946ff7 com.apple.security (7.0 - 55179.11) <73958084-5BBC-3597-A751-7370B0C247E5> /System/Library/Frameworks/Security.framework/Versions/A/Security

0x7fff911ca000 - 0x7fff911cafff com.apple.CoreServices (57 - 57) <45F1466A-8264-3BB7-B0EC-E5E5BFBED143> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x7fff9121e000 - 0x7fff9121efff com.apple.Cocoa (6.7 - 19) <3CFC90D2-2BE9-3E5C-BFDB-5E161A2C2B29> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

0x7fff919ed000 - 0x7fff91c6dff7 com.apple.AOSKit (1.05 - 152.2) <43361229-45F3-3946-A11A-CC0FF2129F06> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit

0x7fff91cf0000 - 0x7fff91d5efff com.apple.framework.IOKit (2.0.1 - 755.22.5) <1547DA6F-9793-30A2-8E92-7368DE84D46C> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x7fff933b2000 - 0x7fff933b8fff com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

0x7fff954cf000 - 0x7fff9556cff7 com.apple.PDFKit (2.7.3 - 2.7.3) <5AE5FD4E-658F-38BC-90DD-C2B28E17ED34> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit

0x7fff9623c000 - 0x7fff963eafff com.apple.QuartzCore (1.8 - 304.2) <234EABE1-067C-3DAE-BEAC-674526E232C2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

0x7fff963ef000 - 0x7fff9657aff7 com.apple.WebKit (8536 - 8536.28.10) <792FA1F3-68F2-36F8-A070-898B3682F5DE> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit



Model: MacBookPro10,2, BootROM MBP102.0106.B03, 2 processors, Intel Core i7, 3 GHz, 8 GB, SMC 2.6f57

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 768 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454255302D474E2D4620

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454255302D474E2D4620

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10F), Broadcom BCM43xx 1.0 (5.106.98.100.16)

Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM256E, 251 GB

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0259, 0x1d182000 / 5

USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828c, 0x1d181300 / 6

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3

Mar 20, 2013 6:23 AM in response to Ruk de Silva

That is what I expected.


Dyld Error Message:

Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager

Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture

Reason: no suitable image found. Did find:

/Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper

/Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper

The Final Cut installation has corrupted your system library - a framework is missing - the PluginManager.framework has been overwritten by something incompatible. This error is well known, see: Aperture 3.x: Aperture unexpectedly quits if Final Cut Express 4 is installed. You need to reinstall your MacOS version, since probably do not yet have a Time Machine backup from before the FinalCut installation. You can reinstall by booting into the Recovery partition or by using the combo updater:


See: About OS X Recovery: http://support.apple.com/kb/HT4718


Or the Combo Updater: OS X Mountain Lion Update v10.8.3 (Combo)


Regards

Léonie

Aperture will not open on my new MacBook Pro. I'm running version 10.8.3.

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