2 Replies Latest reply: Mar 20, 2013 6:32 AM by lllaass
gstack Level 1 Level 1

How can I reboot my Touch when the screen is frozen and I cannot use the "slide to power off" feature?


iPod touch
Reply by lllaass on Mar 20, 2013 6:32 AM Helpful

Next try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Restore from backup. See:                                 

iOS: How to back up           

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar          

Reply by roaminggnome on Mar 20, 2013 6:25 AM Helpful

Do a reset as described in the basics section of the manual.

 

Hole the power and home button until the Apple logo apperas ignoring the slide prompt

All replies

  • roaminggnome Level 10 Level 10

    Do a reset as described in the basics section of the manual.

     

    Hole the power and home button until the Apple logo apperas ignoring the slide prompt

  • lllaass Level 10 Level 10

    Next try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar