The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Bought my iphone 5 on dec 20,2012 from www.widgetcity.com.ph. Just this passed 2 weeks the sleep/wake button is unresponsive it's about 3 out of 5 chances. I noticed that the left most side works fine but the rest of the button is dead. I'm from albay, philippines and i don't have any access to near apple service provider. Any suggestions? Thanks!
iPhone 4, iOS 5.0.1
There have been a couple similar questions lately like this, if you cannot access an Apple store genius bar or service provider, try opening a ticket at the ExpressLane for service: https://expresslane.apple.com
Philippines is not listed :(
Why sleep/wake button of iphone 5 unresponsive?
