How can I install assistive touch on my ipod from my laptop?

Question

Level 1

8 points

How can I install assistive touch on my ipod from my laptop?

I have an ipod touch and recently tried to update the software on it. Well it did not work, giving me nothing but an error code 1604. I took it to the nearest apple store and the kind lady put assistive touch on it due to the faulty home button on it. The update went through perfectly, but now another update was avalable so I decided to go through with it. After waiting almost an hour itunes gave me the same error code, 1604, I do not want to have to take it back to the apple store because the closest one is two hours away. Please help me to fix this problem without getting a new home button right now.. Please and thank you to anyone who can make a sugestion

iPod touch, iOS 6.1.1

Posted on Mar 20, 2013 5:30 PM

Reply

Answer 1

lllaass

Level 10

210,405 points

Mar 21, 2013 6:11 AM in response to SammiMonster

Error 1604

This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.

If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.

If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

Use this program to get the iPod in recovery mode

RecBoot: Easy Way to Put iPhone into Recovery Mode

Reply

Answer 2

SammiMonster Author

Level 1

8 points

Mar 21, 2013 9:50 AM in response to lllaass

Thank you but I already know exactly what the problem is. I just need to put Assistive touch on it from my laptop. I know this for a fact because I had taken it to an Apple store just a week ago for the same thing. I do appreciate your time and effort though

Reply

Answer 3

lllaass

Level 10

210,405 points

Mar 21, 2013 10:00 AM in response to SammiMonster

What happens when you go to Settings>General>Accessibility and turn on Assistive Touch? There is not option under Configuration Universal Access to turn it on via iTunes.unless Apple has a special program.

Reply

Answer 4

SammiMonster Author

Level 1

8 points

Mar 21, 2013 11:24 AM in response to lllaass

The only screen the ipod shows is for me to plug it into itunes.. Therefore I cannot do anything at all on it. It will not let me restore it or finish the update

Reply