Previous 1 2 Next 17 Replies Latest reply: Mar 23, 2013 8:40 PM by BDAqua
Mr Bluez Level 1 (0 points)

Hi,

 

I attempted to search for this problem in the forums but don't have time to drill down and that's why we are all here anyway (i.e. to help each other) so here goes.  When I change the default application by clicking "open with" and then specify Adobe Reader and then click the "change all" button, PDF's will open with Adobe Reader until I reboot.  Then I have to repeat the entire process. 

 

What am I missing?  I have done this like 30 times & can't find any documentation that describes the issue.  I Googled the issue but didn't get any hits so I'm not sure if it's a known glitch or if I'm just being a blonde.

 

Thanks


PowerMac, Mac OS X (10.5.8)
  • BDAqua Level 10 (122,286 points)

    Hi,

     

    Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions...

     

    Reset Launch Services...

     

    http://www.thexlab.com/faqs/resetlaunchservices.html#Anchor-Reset-47857

     

    Reboot.

     

    PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.

     

    Try your steps one more time if needed.

  • Mr Bluez Level 1 (0 points)

    OK, I will try that later tonight.  If you see this post before I do it (I have a bunch of stuff & I can't reboot to repair right now), can the permission repair be completed through the GUI instead of at boot up? 

     

    Thanks,

     

    Mr. Bluez

  • BDAqua Level 10 (122,286 points)

    Permission Repairs can be done without rebooting, but 95% chance the others should be done first.

  • Mr Bluez Level 1 (0 points)

    I did everything from a safe boot except deleting one of the files.  In safe boot, the OS reported the com.apple.launchservices=023nnn.csstore in use & wouldn't let me throw it away.  So I rebooted & threw it away from the normal GUI.  However, I still have the issue, the fix didn't work. 

  • BDAqua Level 10 (122,286 points)

    Hmmm, so they're still opening with Preview, or what?

  • Mr Bluez Level 1 (0 points)

    Yes, they are defaulting back to opening with Preview.  The only thing that I can think of to do at this point is a clean install.  I don't want to do that, however, for such a minor inconvenience.  The time spent clicking "open with Adobe" is far less than the time I would have to spend to prepare for  the installation.  My hard disk isn't that big & I have to back things up for a regular installation so unless someone has a great idea of why this is happening and a fix, I'm going to have to live with it.

  • BDAqua Level 10 (122,286 points)

    Well, as a workaround you can keep Reader in the Dock & drag PDFs to it icon, or Right click on a PDF & choose Open with...>

  • Mr Bluez Level 1 (0 points)

    Yah, odd though that I couldn't delete that file in safe boot.  That might have been the key.  Oh well, we tried

  • BDAqua Level 10 (122,286 points)

    I'll have a look again tomorrow whenI'm on my PPC G5 IN 10.5.8.

  • Mr Bluez Level 1 (0 points)

    I rebooted to safe boot & repaired the permissions.  Then I trashed the launch services files & rebooted.  I checked my PDF preferences and they are set to Adobe.  So I'm calling this success for now.  I'm still very curious as to why I couldn't trash the com.apple.launchservices=023nnn.csstore initially though. 

     

    To recap, we repaired permissions & rebuilt the "launch services" paradigm.  What is it about relaunching services that repaired the issue?  I'm just curious. 

     

    Thanks so much for your help.  Macs rule!!!

  • BDAqua Level 10 (122,286 points)

    Great news, thanks!

     

    I suspect the file was munged, & wilst not in Safe mode it was either in use, or lost in the directory tree.

  • Mr Bluez Level 1 (0 points)

    Uggh, well I thought the problem was solved but it still persists.  I attempted to open a PDF today & it opened in Preview.  So, now I am going to rip out Adobe & reinstall it.

     

    The good news is that I've determined that it's an uncommon glitch.  The bad news is that I've not found the solution.  I'll keep everyone appraised of the progress or lack of

     

    Thanks

  • BDAqua Level 10 (122,286 points)

    Uhhhg, are these older PDFs maybe with a Resource fork? Or are they new ones from downloading or what?

  • Mr Bluez Level 1 (0 points)

    No, they were new PDF's just created lately.  I booted safe boot & located every file that was named Adobe with File Buddy.  Then I threw everything in the trash & empted the trash.  There were 4 Adobe folders that didn't want to go.  I ended up moving those to the desktop one at a time, then trashing them.  Then I verified & repaired permissions on my drive.  I swear that permissions never will repair completely but after 3 repairs, I was done & rebooted from safe boot.

     

    I was going to download Adobe Reader but had recently downloaded so I installed it again & changed the open with preference to Adobe for all PDF's.  Then I rebooted.  I opened up my PDF folder & noticed that all the files had the Adobe logo.  When I checked if they still were using Adobe to open (they were), I noticed the logo disappear over the files & return to like a mini size portrait of the file.  However, when I hovered over "open with" it still read Adobe.  The documents also opened with Adobe.

     

    I would declare that I have chased the poltergeist out but only time tells on this one.  Again, thanks for your help BDAqua. 

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