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My ipod 5 wont connect to wifi, all the other devices in the house will does not make sense

Ipod 5 wont conect to wifi in my house when other devices do. does not make sense, went to apple store connected no problem there. Funny thing is it has worked since christmas now all the sudden i have problems, any ideas?

iPhone 5, Windows XP

Posted on Mar 20, 2013 5:45 PM

Reply
1 reply

Mar 21, 2013 5:59 AM in response to cruizerjoe

Does the iPod connect to other networks?

Does the iPod see the network?

Any error messages?

Do other devices now connect?

Did the iPod connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on the router

- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

My ipod 5 wont connect to wifi, all the other devices in the house will does not make sense

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