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My Ipod touch wont connect to the internet. How would I go about getting it to connect?

im trying to get my ipod touch to connect to the internet but its all gray and i cant click on the button. I tried doing the steps that i found online, like restarting it and resetting it but it still wont work.

iPod touch, iOS 4.3.1

Posted on Mar 20, 2013 6:28 PM

Reply
2 replies

Mar 21, 2013 2:44 AM in response to mel-mel256

In rare instances, your iPhone, iPad, or iPod touch may be unable to enable Wi-Fi or Bluetooth in Settings. When this occurs, you will see the following symptoms:

  • Unable to turn Wi-Fi or Bluetooth on or off because the setting is grayed out or dim.
  • Missing Wi-Fi or Bluetooth MAC Address missing or displaying all zeros in Settings > General > About.

Resolution

If you encounter this issue, try the following steps and attempt to enable Wi-Fi or Bluetooth after each one.

  1. Verify that Airplane Mode is off.
  2. Restart your iOS device
  3. Update your iOS device
  4. Reset Network Settings, by tapping Settings > General > Reset > Reset Network Settings
  5. Restore your iOS device in iTunes.

If you are still unable to turn Wi-Fi or Bluetooth on or off after attempting these steps, contact Apple or your wireless carrier for additional assistance.

My Ipod touch wont connect to the internet. How would I go about getting it to connect?

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