HT201558: iPod: About the battery charge status icon

Learn about iPod: About the battery charge status icon
Timeseek4

Q: My Ipod Shuffle no longer seen by PC or Itunes

After the latest Itunes update, my IPOD Shuffle is no longer seen by PC or Itunes.  I cannot change or modifly playlists. Ipod still takes a charge.

iPod shuffle, Windows 7

Posted on Mar 20, 2013 8:16 PM

Close

Q: My Ipod Shuffle no longer seen by PC or Itunes

  • All replies
  • Helpful answers

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Mar 21, 2013 2:28 AM in response to Timeseek4
    Level 8 (39,121 points)
    Mac OS X
    Mar 21, 2013 2:28 AM in response to Timeseek4

    If you have not since having this problem, be sure to restart your PC.  You should also do this to reset the shuffle

     

    http://support.apple.com/kb/HT1655

     

    If that does not help, you can try shutting down the PC and disconnecting all USB devices, including any hub.  Start up with only a standard USB keyboard and mouse connected (if normally used).  Run iTunes and connect shuffle to a direct USB port.  See if there is any difference in connectivity.