Currently Being ModeratedMar 21, 2013 3:47 AM (in response to Lucio Mignone)
Can you connect for email purposes? Is it just web-browsers that are the problem?
Do you have any anti-virus installed - e.g. Kapersky, Avast, MacKeeper?
There have been some threads on here where they have caused problems with users being able to connect to the internet.
If you do have an AV installed, try uninstalling using the uninstaller from the developer. In the case of MacKeeper it's a bit more complex, so if you have that insalled post back for detailed instructions.
Currently Being ModeratedMar 21, 2013 6:52 AM (in response to Paul_31)
Thank you for your help.
the mac does not access the internet. Is connected to the router with cable or wifi but with firefox or safari does not have access to intrernet. I can not even access the software update, apple store, etc.. I do not use antivirus.
I'm frustrated ...
Currently Being ModeratedMar 21, 2013 7:03 AM (in response to Lucio Mignone)
In System Preferences>Network>Select Ethernet or WiFi>Advanced button>Proxies tab. Is anything ticked/selected? If so, deselect it.
If that doesn't help, try making a New Location:
As described under 'Making new location': http://support.apple.com/kb/HT5289
If that doesn't help, try adding the OpenDNS numbers to your network settings (make a note of the number that is already there in case you need to re-instate it):
- Go to System Preferences.
- Click on Network.
- Select the first connection in your list and click Advanced.
- Select the DNS tab and add 22.214.171.124 and 126.96.36.199 to the list of DNS servers.
- Click OK
Currently Being ModeratedMar 22, 2013 1:43 AM (in response to Paul_31)
unfortunately does not solve my problem...
If i restart the mac in 'safe mode' everything works (wifi and cable)...
but when I restart normally, the internet is locked again
I just can not understand the problem.
Currently Being ModeratedMar 22, 2013 8:04 AM (in response to Lucio Mignone)
It's possible these are the problem - delete them from the startup items.
A quick Google search shows these as part of Peer Guardian. Do you have that installed? I seem to remember a thread where it was causing someone similar connectivity issues.
If you do have it installed, it's best to use the developer's uninstaller, if one is available. If not use AppCleaner that you obviously have.
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