crashing and freezing problem

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Level 1

0 points

crashing and freezing problem

Ever since I upgraded to Mountain Lion 10.8.3 with Cloud Software, my applications/programs keep freezing, crashing, or becoming unresponsive.

Please let me know if there is anything I could do to fix this.

I updated everything on my iPhone and Mac, so that's not the problem.

I also had an issue with computer going into deep sleep and not waking up unless I help the Power Button to shut it down and then the Power button again to start it back up. I use to schedule it to go to sleep at midnight, but since nothing I did fixed the problem, I have change the settings to just shut down at midnight now.

I like the whole idea of Cloud Based Software, but its not working properly and I have all sorts of issues now.

PLEASE HELP, and thanks in advance.

Mac Pro, OS X Mountain Lion (10.8.2)

Posted on Mar 21, 2013 10:21 AM

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Answer 1

Zlig

Level 4

1,340 points

Mar 21, 2013 11:10 AM in response to ctgrafx

I would start off with a Permissions repair: retart holding the "alt" key and choose "Recovery Disk". Once mounted select your disk from the left hand side pane (normally Macintosh HD unless renamed) and click "Repair Permissions". This can take a good few minutes so be patient. Once this is done I also suggest that you click "Repair Disk" for good measure. Once this is done restart.

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Answer 2

ctgrafx Author

Level 1

0 points

Mar 21, 2013 11:19 AM in response to Zlig

I did all that already, didn't help.

But thanks for trying.

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Answer 3

Zlig

Level 4

1,340 points

Mar 21, 2013 11:25 AM in response to Zlig

Download the Mac OS X 10.8.3 combo and reinstall: http://support.apple.com/kb/DL1640

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Answer 4

Eric Root

Level 10

684,033 points

Mar 21, 2013 11:57 AM in response to ctgrafx

Maybe this will help with the sleep issue:

Sleep - Wakeup

Your profile shows 10.8.2.

If reinstalling the updater doesn't fix things, hereb are some other troubleshooting recommendations:

Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

Isolating an issue by using another user account

If the problem is still there, try booting into the Safe Mode. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart. For each disable/delete, you will need to restart if you don't do them all at once.

Safe Mode

Safe Mode - About

General information.

Isolating issues in Mac OS X

Troubleshooting Permission Issues

Step by Step to Fix Your Mac

Upgrade Nightmares

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