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I have an ipod touch 5 and it has alot of issues connecting to wifi networks. What should I do?

I have an Ipod Touch 5 and it has alot of issues connecting to a wifi network, what should I do?

iPod touch, iOS 6.1.3

Posted on Mar 21, 2013 1:34 PM

Reply
1 reply

Mar 21, 2013 1:48 PM in response to cbg11

Does the iPod connect to other networks?

Does the iPod see the network?

Any error messages?

Do other devices now connect?

Did the iPod connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on the router

- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

I have an ipod touch 5 and it has alot of issues connecting to wifi networks. What should I do?

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