3 Replies Latest reply: Mar 21, 2013 9:56 PM by Linc Davis
Silentwarriorr Level 1 Level 1 (0 points)

I use Apple Time Machine to backup my MacBookPro just in case something were to happen.

need less to say it happened. My Mac crashed so I took it to the Genius bar at my local Apple store,

and they Restored it As a New Mac. and was told to restore files individualy to prevent any corrupted file from



But when open my Time Machine my folders have a little red circle with a white negative sign: in the right hand corner

Screen Shot 2013-03-21 at 7.09.19 PM.png


but I still attempted to open it and i get this notifacation

Screen Shot 2013-03-21 at 7.10.37 PM.png


May Some one Please Help Me?!

MacBook Pro, OS X Mountain Lion (10.8.3)
  • Eric Ross Level 6 Level 6 (11,665 points)

    Try using disk utility to repair the permissions on the hard drive.  Take a look at this link, http://support.apple.com/kb/HT1452

  • macjack Level 9 Level 9 (50,625 points)

    The way to restore from TIme MAchine is to enter TM and in Finder  choose the folder you want to restore and then click on the "Restore" button.

  • Linc Davis Level 10 Level 10 (169,340 points)

    The problem is due to the fact that the new user account has a different ID than the old one, or perhaps the permissions of your user files were wrong before.


    I suggest you modify the instructions you were given. Boot into Recovery (command-R at startup), launch Disk Utility, and erase the startup volume with the default options.This operation will destroy all data on the volume. Quit Disk Utility and install OS X. When you reboot, you'll be prompted to go through the initial setup process. That’s when you transfer the data from one of your backups. For details of how this works, see here:


    Using Setup Assistant


    Transfer only "Users" and "Settings" – not "Applications" or "Other files." Don't transfer the Guest account, if it was enabled on the old system.


    Reinstall your third-party software cautiously. Self-contained applications that install into the Applications folder by drag-and-drop or download from the App Store are safe. Anything that comes packaged as an installer or that prompts for an administrator password is suspect, and you must test thoroughly after reinstalling each such item to make sure you haven't restored the problem.


    Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.