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I updated my 4s to 6.1.3 anyone having these issues as well?

I updated my iPhone 4s to the newest iOS 6.1.3. since then I have had these issues:

First my sound would not work. I used navigation right after the update, turned off navigation and poof... no sound.

I am no stranger to issues with iPhones, so I did a soft reset (power button and center button).

This has NEVER put my phone back to a factory reset before, this time it came pretty close.

It reset all of my settings, all the sound settings were completely wiped (text tone, email tone, alert tone.. etc.), however they did comeback on.


In addition I can no longer find the option to turn on the battery %.

My general settings were pretty much factory reset. As well as I started getting the pop ups that you get when you first get the phone i.e. "How can Siri help you?" and " Did you know you can rearrange the icons on your homescreen?".


While I yet to have any issues connecting to WiFi, I did notice that the AT&T wifi hotspot kept connecting and disconnecting (not sure if this is their issue or the phone).


I had significant battery drain with the iOS 6.1.2, and issues with the battery getting very hot as well. I hope that this update fixes that.


Is anyone else having these issues? If so, how did you fix them or what other issues are you having with the iOS 6.1.3 update that I need to keep an eyeball out for.

iPhone 4S, iOS 6.1.3, AT&T

Posted on Mar 22, 2013 8:28 AM

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49 replies

Apr 16, 2013 6:29 AM in response to Tapoori

Guys, I was also facing this issue and cotacted the customer support representative. She forwarded my request to some senior and she asked to do full backup and restore as new phone. But nothing worked and when i insisted that their update has corrupted my phone then she replaced my phone with a brand new one though I was out of warranty. you need to be adamant and they will bow to your request since its fault of their own update. Hope it helps!!

Apr 22, 2013 12:49 PM in response to kleels

I too have been having problems with my Iphone 3 since the update. It turns on and off by itself. It will freeze when powering up. Keeps losing my connection, saying no service. I get error messages telling me to connect my phone to Itunes or it says I need to restore it. It has also given me a message telling me to activate it. I have also lost some of my sound with phone calls. People can hear me but I cant hear them. But if i put my phone on speaker than I can hear them. Now it wont connect to the calls or if it does it wont disconnect, it just keeps saying call ending. I have full out restored the phone to factory 3 times now and each time the problem seems to get worse. I have several friends who all have been having the same problems since this update! Whatz goin on??

Apr 25, 2013 4:24 AM in response to kleels

Hi all I have spent around 6 hours today reading through threads blogs about wifi being greyed out on the 4s and yes i am suspicious that apple have made a mistake here and it has taken out a few million iphones, this has happened to my iphone today and i have reset it so many times it is no longer exciting, i have even restored it back to this is a new phone and lost everything. The next step maybe to take it to apple for a new one. If not i will have to look at another phone the new samsung 4 looking good. Apple apple apple what have you done.

Apr 26, 2013 2:57 PM in response to kleels

I have an iphone 4S and my incoming text and phone calls are intermittently working. My best friend has the same problem. The three other iphones in my home do not have this issue. I have done a soft reboot, hard reboot, cleaned the connector port with a clean toothbrush and rubbing alcohol toothbrush, and reset. The mute button is NOT on and the problem continues. I am a physician and I NEED my phone to make a sound when I get a text or call!! So now I have to go to an apple store and plead my case? It appears from posts on this site that the iphone 5 can have the same issue!! I am disgusted and frustrated with this company. I will not purchase another apple product until this issue is resolved. The problems all started with software update 6 and each update since then causes more issues.

May 2, 2013 2:49 PM in response to kleels

I've updated my iPhone4 to iOS6.1.3 and since doing so, my bluetooth connection is completely unreliable and the bluetooth seems to treat all speach from my iPhone running Navigon GPS App, as a phone call. Every direction instruction ends through the Jabra Cruise 2 handsfree kit, with "call ended".

When im on a call and using the GPS App, it cuts outthe call to give directions and reconnects after saying "call ended". Neither person on the call can hear the other during this time.

Ive never had these problems before. It would seem that updating to i0S has provided me little to no benefit, yet has rended my $70 GPS App and $120 handsfree kit, USELESS!!!


I think this is the last straw for me with Apple. They've done nothing but dissapoint since the passing of Steve Jobs.

On the other hands, the Samsung tablet I typed this on, impresses me every day.


Apple have lost the plot......

May 3, 2013 7:18 AM in response to cant think of an alias

This happened to my wife's 4S (loss of wifi and bluetooth - greyed out).


It was in warranty and a 'genius' at the bar replaced it. The reason given was that 6.1.3 tests the wifi hardware more strongly than previous updates and sometimes stops it from working.


Full marks for accepting the fault. I'm very happy with the service, in fact this is better than some other companies. Asus have totally dumped the early adopters for the Transformer. Don't buy and Asus transformer. I gave mine away in the end (£500 down the drain).


However, I am now reconsidering updating my own 4S as this is not under warranty... unless Apple will stand by it regardless.


What do you think the chances are?

Jun 13, 2013 10:30 AM in response to kleels

Having same issue with ipad3. It appears to be an auto muting issue. If I restart iPad3 (6.1.3) and quickly open task bar, I can see volume slider. Wait a couple of seconds and bang it disappears.. Restart again, quick play a song via music, everything fine for about 2 seconds, then it mutes, again slider in music app disappears. Restart again, bring up keyboard press keys randomly, can hear all the keyboard clicks for about three seconds then silence. Think this happened during 6.1.2to 6.1.3 upgrade I think there used to be an auto mute feature in 5.1, I think somehow this is old feature is being invoked, but that option no longer available via settings... If I plug headphones in, volume sliders will reappear while headphone is present. Have tried full reset, but no luck, and I'm not confusing the auto mute auto lock functionality either...

I updated my 4s to 6.1.3 anyone having these issues as well?

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