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My iPad does not recognize my printer (HP officejet 5510 All-in-One). What can I do?

My iPad does not recognize my printer (HP officejet 5510 All-in-One). What can I do?

Posted on Mar 22, 2013 9:09 AM

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5 replies

Apr 3, 2013 2:31 PM in response to Paulilalala

The Photosmart 5510 is AirPrint capable. You can find that information linked below. There may be something in the network that is preventing communication. To use AirPrint your router needs to support Bonjour services. Run the download below. It will let you test Bonjour services from your Windows PC. If this app can't see the printer either, then the router's Bonjour services are off, or it does not support Bonjour. Let me know what the app finds. If it can't find the printer, let me know what brand and model router you have, and I'll see if it has Bonjour services at all.


Bonjour Print Services for Windows v2.0.2


HP Web Connected Printers and Supported Cloud Services


I am a printer tech for HP.

My iPad does not recognize my printer (HP officejet 5510 All-in-One). What can I do?

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