2 Replies Latest reply: Apr 8, 2013 5:09 PM by tomyj
Mossy94 Level 1 Level 1 (0 points)

Has anyone experienced their iPhone 5 splitting at the volume button and then the whole iPhone starts to bend, I honestly don't know how this happened since I keep my iPhone in a case protected,haven't dropped or sat on it.. Just wondering if apple would repair this for free or would I have to pay if so how much cause I've only had my phone since Christmas? 


iPhone 5, iOS 6.1.3, Split and bent iphone
  • Kilgore-Trout Level 7 Level 7 (27,080 points)

    No, never heard of it.

     

    The only way you will find out how Apple will handle is to return it.

  • tomyj Level 1 Level 1 (0 points)

    Yes,

     

    There are pic's on line of others that have experienced the same issue. Many of the pic's are excessive but it is a real problem. It has happened to me twice, it's not as rigid as prior designs. I use a mophie case now and that keeps it protected but is bulky. Element makes a thinner case that works as well. My bet is that you won't see an aluminum back on the next one.