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Do You Think That Apple Will Replace My iPod Touch 4G Because It Has 'Error 1604'?

Ok So I Have An IPod Touch 4 Generation And When I Was Going To Update It Like 2 Weeks Ago It Went Straight To Recovery Mode And When I Connected My IPod To Itunes I Was Waiting Then It Said 'Error 1604' I Tried A Lot Of Things To Fix It But It Wouldn't Work. Do You Think Apple Will Replace My IPod For Free Because I Got The Warranty Or Will They Fix It For Me?

iPod touch (4th generation)

Posted on Mar 22, 2013 5:46 PM

Reply
2 replies

Mar 23, 2013 2:44 AM in response to MDBlife

Try this first:

Error 1604

This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.

If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

  1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
  2. Restore and wait for the error.
  3. When prompted, click OK.
  4. Close and reopen iTunes while the device remains connected.
  5. The device should now be recognized in Recovery Mode again.
  6. Try to restore again.

If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

Do You Think That Apple Will Replace My iPod Touch 4G Because It Has 'Error 1604'?

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