3 Replies Latest reply: Mar 23, 2013 12:26 PM by b noir
jaysplace92 Level 1 Level 1

I was able to connect to I-tune store at one point, but for some reason cannot now. The diagnostic indicates a secure link to store is the issue. Firewall and McAfee is showing full access. Using windows 7.


Windows 7 operating system
  • b noir Level 9 Level 9

    The diagnostic indicates a secure link to store is the issue.

     

    Is iTunes endlessly saying "Accessing iTunes Store"? Or is something a bit different going on?

  • jaysplace92 Level 1 Level 1

    It says just as you indicated "accessing iTunes store" endlessly. Before last night, I would just close the session and iTunes would close. I removed and reloaded the updated version last night. It still just sits in the endless accessing senario. However, now when I close with this current version, I get the message 11222 error. Not sure if it's similar to the prior issue or not, but I never got that message until I removed and re-installed the new version. I can connect using my other laptop, so this leads me to believe it's system related and not network related.

  • b noir Level 9 Level 9

    Many thanks.

     

    With those symptoms, I'd try the following document:

     

    Apple software on Windows: May see performance issues and blank iTunes Store

     

    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)