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Bought a new iMac, how do I transfer license?

I had a white MacBook which I have replaced with a new iMac running Mountain Lion. I purchased a physical copy of Aperture at the store. When I try to install it on the new computer it does not accept the license. What are my options?

Aperture 3, OS X Mountain Lion (10.8.3)

Posted on Mar 22, 2013 11:22 PM

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1 reply

Mar 23, 2013 12:20 AM in response to pedge001

Is your Aperture version a full Aperture 3 version or an Upgrade from Aperture 2?

If it is an upgrade, you need to enter the Aperture 2 (or 1) serial number as well.


If i is the full Aperture 3 version, check, if you entered the serial number correctly - some letters can easily be confused, 1, l and I, or O and 0.

And don't enter the numbers from the numeric part of the keyboard.


See this support article:

Troubleshooting Professional Application Serial Numbers


If you cannot find your Aperture 2 serial number, or cannot make Aperture accept your Aperture 3 serial, contact Apple, see Pro Application Replacement Serial Numbers


Regards

Léonie

Bought a new iMac, how do I transfer license?

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