iCloud "Pending: Erase iPhone"

My iPhone was stolen and I have erased it using iCloud. Now I get the message: "Pending: Erase iPhone". Does any one knows if it means that the iPhone hasn't been erased yet? How do I know if it has been actualy erased?

My biggest problem is that the iPhone was stolen from my hand during a conversation, thus it was not locked, and all my data is available for the thieves!

iPhone 4S, iOS 6.1.3

Posted on Mar 22, 2013 11:39 PM

Reply
9 replies

Mar 22, 2013 11:57 PM in response to Poike

Probably you will have the same message on iCloud until you delete the iPhone as a registrated device for iCloud. If you lock the iPhone, it will be completely unusable for thieves until they insert the correct passcode, so it's a better process than erasing the iPhone, because at least you know that they won't be able to use it

Sep 21, 2013 1:29 PM in response to Poike

The other issue is that you have to keep your iphone cell service connected until the theif turns on your phone. If you send the erase command and then disconnect service from the phone before the phone has been turned on, the erase command will be canceled and lost. That really is a ******** thing because I don't know anyone who is going to hold off on getting a phone until their stolen one is turned on. What if it takes a week or two?


My service provider and the apple tech support agree that it's a terrible flaw.


The other way to tell if the erase was completed is to check your phone records and see if there has been any data usage after you have sent the erase command.

Mar 22, 2013 11:40 PM in response to Poike

That means that the iPhone hasn't been erased yet. It will be erased the next time it gets connected to the Internet, always that your Apple ID is being used on the phone.


If thieves changed the Apple ID of the iPhone, I'm sorry, but the only thing you can do is to report it to the police, because your device won't be erased

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iCloud "Pending: Erase iPhone"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.