FCE Serial Number

Question

FCE Serial Number

After using Final Cut Express for many years and upgrading when this was available I now find that I cannot access the application. Today I went to use the application and it requested that I enter the Serial Number before proceeding. This I did only to find that this was not accepted and I could not proceed to use FCE. I have used it constantly since it was available but not during the past 4 months. Does Mountain Lion make a difference although I would have thought that this in use last November. Any clues to overcoming my problem as I would like to again us it.

OS X Mountain Lion (10.8.3), MacPro Computer

Posted on Mar 23, 2013 3:20 AM

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Answer 1

Mar 23, 2013 7:41 AM in response to Lake Tabourie

Hi

A. reg Mountain Lion - I don't know - still X.6.8

B. yes I've updated system several times - resulting in request of Serial No:

• To me there are at least TWO different ones as I upgraded FC in several steps - so there are

- the first legal full version and No: connected to this - and -

- every new up-date has it's No:

And in my case it's been a logic as I can not really follow on which one is requested - so I've got all of them in a list to try when this happens next time.

- It can be the one for the first full version

- the one on the last up-date box

- BUT some times the up-date before this has been the one that works

Never figured out why - still all legally paid for - and still happy up and running.

Yours Bengt W

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Answer 2

Russ H

Level 7

22,432 points

Mar 23, 2013 11:24 AM in response to Lake Tabourie

As Bengt said, it's normal to have to have to enter your FCE serial number when you've upgraded your OS.

A valid SN should not be rejected. Check that zeros are entered as zeros and the letter O is entered as letter O.

Russ

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Answer 3

Alchroma

Level 7

23,809 points

Mar 23, 2013 3:59 PM in response to Lake Tabourie

Also, l &1 can be confused when entering the number.

As a general rule FCE serial numbers folow a 3 numbers and 3 captial letters pattern.

Mountain Lion is no longer supported by Apple using FCExpress.

I have FCE4 running on M Lion 10.8.3 and it does work.

Users have varying experiences from won't install to mostly works, expect an issue somewhere.

I would suggest a fresh clean install of the OS rather than upgrading over the top of an older version for FCE use.

Having another disc as a boot disc for M Lion can save all your current info on your existing startup disc.

When doing a clean instal of an OS the existing disc will be erased.

Al

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Answer 4

Mar 23, 2013 7:32 PM in response to Lake Tabourie

Many thanks for your help. I looked back through my files on FCE and found a third Serial Number there which the application accepted. I don't understand why the application suddenly wanted me to re-enter the serial number after successfully using the FCE for so long.

Many thanks much obliged. All is working well.

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