the new update has deleted all my software on my i-pad how do i get back when it will not start

You will need to restore the iPad now using recovery mode if it will not turn on. How do you know that it wiped everything if the device will not power up?

Recovery Mode explained here.

http://support.apple.com/kb/ht4097

see if the iPad will power up this way.

Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

If you have to restore the iOS software, you can restore from your backup and sync with iTunes to recover your media.

I am having similar problem. People here get offended when I complain about the black screen with the red Itunes logo on it with a cord pointing towards Itunes. I call it Apples version of Windows OS infamous "blue screen of death".

I made the same mistake of trying to update software resulting in useless Ipad mini with that 'black screen of death".

I don't see a reset port or hole on the mini either. Stuck in recovery mode which Itunes will not connect with.

This has happened before and barely recall what i did then but i think it requires either trying to reboot on another persons computer as I have not wifi at present location, while using my iphone as "hot spot" so that might not have enough bandwidth to upload complete reboot of Ipad. Or go to Genius bar in city.

chat at Apple support seems to be on vacation.... so only alternative I have is a visit of Genius Bar in a city nearby.

Tried that too. Doesn't work.

Lesson learned: Avoid updates like the plague.

davidfrombaldwinsville wrote:

I am having similar problem. People here get offended when I complain about the black screen with the red Itunes logo on it with a cord pointing towards Itunes. I call it Apples version of Windows OS infamous "blue screen of death".

I made the same mistake of trying to update software resulting in useless Ipad mini with that 'black screen of death".

I don't see a reset port or hole on the mini either. Stuck in recovery mode which Itunes will not connect with.

This has happened before and barely recall what i did then but i think it requires either trying to reboot on another persons computer as I have not wifi at present location, while using my iphone as "hot spot" so that might not have enough bandwidth to upload complete reboot of Ipad. Or go to Genius bar in city.

chat at Apple support seems to be on vacation.... so only alternative I have is a visit of Genius Bar in a city nearby.

It's actually more like a "missing operating system" message. There are no reset holes or ports. An iPad is not a Kindle.

Your solution is to physically connect the iPad to a PC or Mac running iTunes v 12.3.x or better. Once connected, you hard restart the iPad and if nothing is wrong with your iPad's hardware, follow the prompts to restore your iPad to its factory settings. Then, using the iTunes or iCloud backup you previously created, you restore that data to your iPad and carry on.

Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support

Yes! Missing OS. Same thing happened on PCs back in the day.

PRoblem is that I can't update iTunes beyond mid 11. Something as my laptop is from '09.

GUess that is planned obsolescence?

for some reason a bug here causes double capital letters at start of sentence or on

my IPhone.

GUess I will take both macPro and no OS iPad to city Apple store.

No... it is progress. It is how technology moves forward. If you found you could not easily run Windows 2.10 (from 1988) on a PC today, would you call that planned obsolescence?

"planned obsolescence"

"apple support on vacation"

"only alternative"

"avoid updates like the plague"

IMO, it sounds like you just want to be upset.

If you have a laptop from '09, it looks like it can be updated to OSX El Capitan, which means you can update to iTunes 12.3.x, which means you can resolve your issue without making a trip.

Best of luck to you.