Since I updated one of my ATV3's to 5.2.1 I cannot connect to my itunes library. The "Connecting..." screen just spins and then goes back to the main menu.
I tried turning homesharing off and back on still nothing.
Note this is not 5.2 but 5.2.1.
any one else having this issue?
Apple TV (3rd generation), iOS 6.1.3
Yeah Having a similar problem. Since 5.2.1 update it can connect to homesharing but it can't steam anything including video or music.
I restored it to factory setting and updated iTunes but it did not help.
Apple TV 2nd generation.
So in case anyone else has this issue the fix for me appeared to be restarting the computer running itunes.
After I did this the apple tv just started working again with the 5.2.1 firmware.
So after the firmware update it didn't work then restarting the computer running itunes was required to get homesharing working again on the apple tv.
Apple TV: Unable to access Movies, TV Shows, or other iTunes features after updating
um thanks. Maybe read the thread before responding?
Yes, I have the same problem. Updated yesterday to version 5.2.1. Apple TV (3G). Streaming from my computer (music and movies) became impossible. (And nothing changed, the same WiFi router, and a signal strength of 80% on Apple TV). For me it became impossible to use Apple TV. I get realy frustrated, because before the update averything was working fine.
Hans Lijnbach
Same here. Appletv3 with 5.2 streams movies but appletv3 with 5.2.1 does not but did before upgrade. The one that does not work does not work on either TV thE one that does work works on both tv's
Apple has forgotten how two do quality control.
They will need to lose business before they wake up.
Yesterday late I performed a "reset" on ATV. The newest version of the software is automaticly downloaded also. (The same version). It took 5 hours to download the software for ATV. So it seems to be a "streaming problem" with WiFi routers. (And still the same problem after the reset).
It is realy very frustrating. And I do not know how to solve this problem. I think it will take months before Apple solves this problem, untill that time I will not be able tu use ATV. And, if there is a solution in the future, it will take me a day to download new software.
Hans Lijnbach
My problem after updating to 5.2.1: I can access iTunes store, but after making a selection, the wheel spins then goes back to original selection screen.
I did a complete reset and everything works for me now. It did take about 20min or so max to finish the whole process.
That is nice and I am glad it is working for you. But it did not work for me. I have done a reset (5 hours) and still the same problem. In my situation it is a wifi connection problem. Since the update everything is working, only it is so slow that it is impossible to work with ATV. Even to slow for music. Further my WiFi is workig fine, all other stuff like computers, iPhones en iPad's are working perfectly. So it is not my WiFi, but the ATV with WiFi.
Hans Lijnbach.
I am having a similar problem with both my ATVs (2 and 3) since upgrading to 5.2.1.
Every day, the first time I try to connect to my iTunes library, it fails, saying "Connecting to xxx's library," then after some time I get "Could not connect."
Simply quitting and restarting iTunes solves the issue for me.
Still, very annoying. It happens every day, so I assume it's caused by either my computer or my Apple TV going into a sleep state.
Be glad, I can not use my ATV at all. So, I think you have another problem.
Hans Lijnbach
Slightly different problem, but seems related - after latest update, my ATV2 no longer responds to the remote app installed on my iPad 2, Touch or iPhone 3GS. Have reset the ATV2 from scratch, deleted remote app and reinstalled on all my devices, all to no avail. Actual remote does work fine, but annoying that can't use the much better functionality offered by using itunes on my iPad to control ATV2 streaming to my hifi.
After upgrading to 5.2.1 I wasn't able to view my movies or tv shows (I wasn't using homesharing). I kept getting "can't connect to Apple store" and unable to access account errors.
I found this thread and some others, and was a bit frustraited that there was no clean solution. I restarted my AppleTV, but didn't want to reset if I didn't need to b/c I didn't want to re-enter all my account info. So I tried something simple....
I simply unplugged AppleTV for ~1min, and plugged it back in. After that it worked fine.
I'm not sure if this will work for anyone else, but it's worth a try since it's easy.
Hi Kyle,
This didn't work for me. I tried that before several times, no result. I found a temperory solution, I connected the Aplle TV with my Time Capsule. This is working, but not what I want. If I connect the Aplle TV with my router, it still is not working and there is no solution.
Hans Lijnbach
I updated one of my ATV3's to 5.2.1 and now I cannot connect to my itunes library via homesharing
