Stuck lock button on ipod touch?

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Level 1

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Stuck lock button on ipod touch?

My iPod touch 4th generation lock button stopped working today. (It's like it's jammed and I can't push down on it.) I am not too worried because I still have a warranty. Will I have to replace the iPod or can I or the Apple store magicly fix it? I've heard of a way to fix it with rubbing alchohol, but I think that is just for the home button. Not sure, please help!

iPod touch (4th generation), iOS 6.0.1

Posted on Mar 23, 2013 10:27 AM

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Answer 1

lllaass

Level 10

210,411 points

Mar 23, 2013 10:32 AM in response to rosehelen4

I would make an appointment at the Genius Bar of an Apple store. If the can't free it they will exchange your iPod for a refurbished one. Make sure you back up everything before you go. I would not try the alcohol since it may void the warranty.

Apple Retail Store - Genius Bar

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Answer 2

deggie

Level 10

167,177 points

Mar 23, 2013 10:32 AM in response to rosehelen4

Make a Genius Bar appointment at your nearest Apple Store and they will replace it with a service unit. Make sure you backup before you go.

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