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IPhone 4S volume control not working!

My iPhone 4S appears to be stuck in "dock connector" mode. The volume control buttons on the side of the phone are not working so my phone will not ring & I receive no alerts. "Bluetooth" & "dock connector" are the only outputs available when playing music. "Speaker" is not an option.


Thank you for any assistance you can give me. BTW...the "mute" is NOT enabled.

**this has been an ongoing issue for me but happened again after the latest update (3.23.13). Ordinarily I can clean the pin connector on the phone & it fixes the issue. It is not working this time.

iPhone 4S, iOS 6.0.1

Posted on Mar 23, 2013 1:58 PM

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75 replies

Jun 27, 2013 2:33 PM in response to Oliveoil13

This happens to me all the time! I will try cleaning the connection port and the head phone jack but it won't help. It will come back and start working sometimes for a short bit then stops working mid song sometimes. Its very frustrating, if anyone knows a fix that would be great, or it may be garbage time for my phone that has just past its first bday

Jul 5, 2013 1:00 AM in response to Oliveoil13

I have several cords to charge it, and it still does the same thing. I recently plugged it into my iHome and it worked. Like right now its working fine, but for how long I am not sure, and that is frustrating me! Does anyone know how to fix it for good? To where my volume will work for good? and where it will ring and everything?

Aug 17, 2013 1:16 PM in response to Oliveoil13

It seems that this is most often related to dirt in the charging connector, An alcohol swab (little cloth square they use when giving you a needle) works perfectly. Stick a corner of the swab in the hole while holding the phone upright (connector down) and slide it back and forth several times. You'll see that it comes out gray from all the dirt - let the socket dry well - maybe blow it out with a compressed air can. If necessary try a 2nd or 3rd corner of the swab to get all the dirt out if really filthy. Worked perfectly here.

IPhone 4S volume control not working!

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