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User profile for user: aliian
aliian Author
User level: Level 1
19 points

the certificate for this server is invalid

Hi can anyone help? I get a message "cannot connect to iTunes Store" when selecting App Store on my iPod. Also if I try iTunes icon, I get "the certificate for this server is invalid. You might be connecting to a server that is pretending to be "itunes.apple.com" which could put your confidential information at risk"

  • The steps I have taken so far, - connected to PC and updated software to iOS 6.1.3 (worked fine on PC)
  • Checked WiFi connection (fine)
  • Checked other apple products are working fine (yes)
  • Checked i am logged into apple id (yes)


Is there anything else I'm missing ??


Thanks aliian

iPhone 4

Posted on Mar 23, 2013 5:45 PM

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User profile for user: aliian
aliian Author
User level: Level 1
19 points

Posted on Mar 23, 2013 6:06 PM

Fix = the date & time the year was incorrect.


settings>general>date & time>set date & time


Cheers

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User profile for user: dahalau
dahalau
User level: Level 1
0 points

Jan 8, 2014 4:15 PM in response to chipp7

Thanks to those contributing this fix -- had this issue on my son's iPad mini and was going crazy trying to figure it out!!


To answer the question of why this causes an issue: this is part of the standard security features of the internet - when you connect securely to a server (as the i-devices do when accessing itunes), it has an SSL Certificate which has an expiry date on it -- the device checks the certificate to try and make sure you aren't getting duped by an out of date certificate, and if your date is set too far in the future (my son's was in 2019!) then it looks like the expiry date is in the past and it won't let you connect..


Cheers!

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the certificate for this server is invalid

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