Thought i had solved this yesterday but it seems not. This is the message I am getting
The backup disk image “/Volumes/deborah nixon's Time Capsul/deborah nixon’s MacBook Pro.sparsebundle” could not be accessed (error -1).
Not sure what to do.... Appreciate any assistane
mac pro
When I check external devices (per the link you provided-thanks). I don't see Time capsule. the instructions tell me to make sure external devices is checked by I don't see Time Capsule.
What device on your network were you backing up to? Are you sure your TC is powered on and still connected to your WIFI network. If it's not, you TM backups won't work obviously. Go check that device before anything else. Also, if it is on, power cycle it first. Unplug power from it for 30 seconds and then plug it back in. If it still doesn't work and you're sure it's connected to your WIFI network (check connected devices on your router config page), then it's possible the hard drive in that TC has gone bad.
So TC is connected because I use WIFI for computer.
Not sure where router config page is. I went into network preferencs but couldnt see it. Can you assist in guiding me there please. thanks for the help
How do you know the TC is connected? The error message itself indicates that it cannot access the drive in question. How are you sure the TC is connected to your network? What info makes you sure of this?
I thought you meant working- no I don't know if it's connected. You asked if it was powered on- which it is. Because I see the power light on. But beyond that- I don't know what to check.
it keeps on saying it's backing up- I see the TM spinning but when I go into preferences it shows last backup was in February. So I don't know what it's doing.
Power cycle the TC box like I said. Also, when you set up that TC box, you had to get it on the network somehow. Did you do that? If so, go through those same steps again to check that it's working fine. If not and someone else did this for you, then maybe you need to ask that same someone for help in person again. More than likely your issue is that the TC is not being seen by your Mac on the same network due to a networking issue or due to the hard drive in the TC having gone bad. Either way, you have to get to the point of being able to see that TC again in order for TM to see it and start backing up. Does that make sense to you?
Just curious. How old is your TC? Can you think back to when it stopped backing up? Any changes in your system that might stick out in your mind from that time?
Regards, Richard
Hello Richard and Swank. My TC is about 2 years old. I set it up but honestly don't remember what I did. The last backup was February 12, 2013. I see it backing up- for example, t's spinning around right now. But in the end, it still says Feb was the last backup. So it's trying but doesn't seem to be completing. I think that's progress??
That's not progress at all. You said that when you open TimeMachine, it says the drive can't be found for TC. That's pretty basic indicator that there's a problem there. You need to crack open your setup instructions for TC and redo it all again. Anything short of that and you're wasting your time. If you don't know what to do, then pay someone to do it for you... that's your path of least resistance.
OK, now when you click on the Time Machine icon in the top bar wha does it say?
Regards, Richard
P.S.: How big is your TC? I know it's probably in a previous post (I'm just being lazy)
It says last backed up in February- even though it said it was backing up today. It appeared to be doing something.... but guess it couldn't complete it. I don't know how to find out how big TC is. It says 245 GB of 998 GB is available.
Ok, that means you have a 1TB model like mine. What OSx are you running? Are you able to search for anything in Time Machine? I'll look at this a little bit more after I get home to my MacBook Air.
Regards, Richard
Richard. Running OSX 10.6.8. But maybe it has resolved itself. It ran today and shows latest backup as taking place today at 6:50pm (although I don't think it was backing up at that time). And says the next backup is at 8:20 pm today- just 2 hours later. Not sure what's going on.
Is it possible that you're not letting the system be up and on enough in order to actually complete a backup? What's the chance that you actually don't have it up long enough to catch these windows? If it's not up for extended periods of time during the day and just in short bursts of 30-45 minutes, it's possible that you're missing your backup windows or that it may start, but it won't finish because you're not waiting on it to actually finish.
Time Capsule hasn't backed up for a month
