11 Replies Latest reply: Mar 25, 2013 5:13 AM by clintonfrombirmingham
fetzapinter Level 1 Level 1

Hi there!


It seems my laptop's hard drive is almost full. The 'Other' folder shows Zero KB, 'Movies' folder shows 18.45 EB (?) . I'd need some help to clean my hard drive please. Many thanks


Screen Shot 2013-03-24 at 11.26.08 copy.jpg

MacBook Pro, OS X Mountain Lion (10.8.3)
  • dominic23 Level 8 Level 8
    Mac OS X

    Hope this helps.


    1. Empty Trash.



    2. Delete "Recovered Messages", if any.


        Hold the option key down and click "Go" menu in the Finder menu bar.


        Select "Library" from the dropdown.


        Library > Mail > V2 > Mailboxes

        Delete "Recovered Messages", if any.

        Empty Trash. Restart.



    3. Repair Disk


        Steps 1 through 7



    4. For more on this:






  • fetzapinter Level 1 Level 1

    If I delete all my recovered messages from mail application, will it delete from my mailing (gmail) or just from the laptop?

  • fetzapinter Level 1 Level 1

    What's the 'EB' in 'Movies' folder do you think?



  • clintonfrombirmingham Level 7 Level 7
    Mac OS X

    I'm having some screwy problems with the Storage tab under 10.8.3 as well - my problem is the opposite of yours, hower: I'm showing that I'm using LESS storage than is actually being used.


    Very odd - didn't have the problem with beta developer releases...



  • rbhix Level 1 Level 1

    Wow, could that be 18.45 exabytes?

    The hierarchy of computer measurements goes:

    kilobytes KB

    megabytes MB

    gigabytes GB

    terabytes TB (which is about the largest in personal computers)

    petabytes PB

    and exabytes EB (or 10 ^18) thats a lot of movies.  It sounds like something is confused in your system.

    Would 18 exabytes encompass every movie made in Hollywood and beyond?

    I don't know, just guessing about the EB.

    Good luck.

  • Baby Boomer (USofA) Level 9 Level 9

    Empty the trash!


    Open up your application folder & go through all your apps.  Trash all the apps you no longer want and/or use.


    An easier way to do this is to open the Application folder in list view & press the Command+j keys.

    In the the dialog that appears, click the "This Window Only" button & the "Calculate All Sizes" check box.

    Wait a bit until your file & folder sizes have all been calculated, then click the "Size" column to sort your apps from the fattest to the most anorexic.


    Get rid of all your photo files you don't want and/or need.  Same goes for those pics off the websites you downloaded (gifs, jpegs, etc.).  Or transfer/move them all to a photo/movie storage site like ImageShack and Photobucket, 2 of the most popular  FREE  storage sites.


    Get rid of all your video & music files you no longer view and/or listen too.  Especially, if you already have the actual CD/DVDs or you can later redownload from a website.  Or transfer them all to a FREE video/movies and/or music storage site.


    Use Spotlight to make sure you got rid of everything.  You can even trash directly from Spotlight!  Better yet, download this FREE software called Find File.  This app puts Spotlight to shame (works w/Mountain Lion).


    Drag what you don't want and/or need to the trash.  Better yet, download this neat little shareware app *demo* called AppZapper.  It basically does all the work for you by not only trashing the apps but the apps preference files, caches & all its associated files.

    Another software that does the above is AppDelete.  Best of all this software is free!


    Burn what you want and/or need onto CDs or DVDs. Not everyone has the  luxury of purchasing an external HD and/or the system requirements for iCloud to store their "stuff.”

    Dropbox is a free storage utility to check out.


    You can check with your ISP to see if they offer *free* storage space.  Most if not all do now-a-days.   There are thousands if not millions of *free* storage facilities on the web also.  Use your favorite search engine to search them out as they come in different storage sizes to fit your needs & wants.


    Check for duplicate fonts.

    Applications>Font Book

    Select “All Fonts”

    If you see any “black dots” next to any fonts this mean you have duplicates and/or multiple versions of these fonts.


    To clean this up, select a “black dotted” font or the Apple + *click* to select multiple dotted fonts;


    What the above does is turns off the duplicates & multiple version fonts.  Not delete them.

    More than likely the “extras” were installed by other programs and/or other users.


    Clear out font caches

    Use FontNuke.  It does all the work for you.  And, best of all it’s *FREE*.


    Printer Drivers

    Get rid of all the printer drivers you don’t need & use except the ones for your *current* printer(s)/scanner(s).

    HD>Library>Printers Folder

    If you accidently threw something out that you needed for your printer/scanner it can be easily obtained from the manufacturer’s website and/or from the CD that came w/the printer/scanner.


    Garage Band

    Has about 1GB of loops stored.  Get rid of some some them.  You surely don’t use, like and/or need them all.

    HD>Library>Audio/Apple Loops>Apple>Apple Loops For GarageBand

    Or just get rid of the Garage Band app altogether if you don’t use it.


    Get rid of extra languages

    Strip your computer down to your “native” tongue.

    You can do this with a *FREE* utility called Monolingual.  Another app that apparently does all the work for you.  I’ve never used it.  However, a lot of users here swear by & recommend it highly.

    However, there is a warning for *native English speakers*. Make sure you keep BOTH English and English (United States).


    Other Resources:


    HD Space Checkers:

    Disk Inventory X (FREE)


    WhatSize (SHAREWARE)


    OmniDiskSweeper (FREE)


    GrandPerspective (FREE - donation)


    http://www.reedcorner.net/mpg/  Slimming your hard drive



    Rule of thumb: You should never let your hard drive get to where you have only 10-15% of space left.















  • Linc Davis Level 10 Level 10

    First, empty the Trash if you haven't already done so. Then reboot. That will temporarily free up some space.


    According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of your data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.


    To locate large files, you can use Spotlight as described here. That method may not find large folders that contain a lot of small files.


    You can also use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.


    Proceed further only if the problem hasn't been solved.


    ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.


    Back up all data now.


    Install ODS in the Applications folder as usual.


    Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):

    sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper

    Launch the Terminal application in any of the following ways:


    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.


    Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.


    I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means.


    When you're done with ODS, quit it and also quit Terminal.

  • sig Level 8 Level 8
    Mac OS X

    There is more than meets the eye in the picture you show.

    You have a 160 GB drive.

    Audio, Movies, Photos and Apps all take approximately less than 10% of the HD space each = less than 40 GB.

    Backup = 0 and is not shown.

    Other = 0 and is shown to occupy ±115 GB. That is screwy.

  • clintonfrombirmingham Level 7 Level 7
    Mac OS X



    I'm having some screwy Storage tab reports under the release version of 10.8.3, too:


    System InformationScreenSnapz002.png

    "Other" is just too small as reported on my internal SSD: Macintosh II and III are clones of my internal drive, likely showing the 'right' amount of "Other". I went through all of the developer releases but didn't notice this anomaly until the GM release.



  • sig Level 8 Level 8
    Mac OS X

    Look at Backups. That's more than any other category. How are you doing TM backups?

  • clintonfrombirmingham Level 7 Level 7
    Mac OS X

    That's what's strange - 90% of the time I'm connected to my two Time Machine backup drives. I think that the backups are 'bleeding over' to "Other"...


    Time to take a look, I guess...