Latest version of java is causing the entire Intel-based MacBook Pro to crash.
Java app can run from 5- 15 minutes during which time the laptop will crash.
What can be done to fix it?
MacBook Pro with Retina display, OS X Mountain Lion (10.8.3)
Below is the error output after laptop is rebooted:
Sun Mar 24 16:43:23 2013
panic(cpu 0 caller 0xffffff7fa39367f2): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x102e00000 0xffffff8116f5d000 0x0e7150a2, D0, P1/4
Backtrace (CPU 0), Frame : Return Address
0xffffff81147a3500 : 0xffffff802321d626
0xffffff81147a3570 : 0xffffff7fa39367f2
0xffffff81147a3630 : 0xffffff7fa3a333b9
0xffffff81147a3690 : 0xffffff7fa3a3342e
0xffffff81147a3700 : 0xffffff7fa541c714
0xffffff81147a3890 : 0xffffff7fa3a59fe8
0xffffff81147a38d0 : 0xffffff7fa393e567
0xffffff81147a3980 : 0xffffff7fa393c05a
0xffffff81147a3b80 : 0xffffff7fa393d0c5
0xffffff81147a3c60 : 0xffffff7fa38dcf3b
0xffffff81147a3df0 : 0xffffff7fa38dbd30
0xffffff81147a3e10 : 0xffffff7fa5138286
0xffffff81147a3ef0 : 0xffffff7fa5138176
0xffffff81147a3f40 : 0xffffff7fa51371e7
0xffffff81147a3f60 : 0xffffff802323dcfe
0xffffff81147a3fb0 : 0xffffff80232b2977
| Kernel Extensions in backtrace: | |
| com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7fa38d90 00->0xffffff7fa3be6fff | |
| dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa3844000 | |
| dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7fa38c5000 | |
| dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7fa3882000 | |
| com.apple.nvidia.gk100hal(8.1)[5122FE48-4118-30A5-8E71-7219C580E7B9]@0xffffff7fa 5275000->0xffffff7fa5579fff | |
| dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7fa38 d9000 | |
| dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa3844000 | |
| com.apple.driver.AGPM(100.12.87)[A7004F02-7D39-3398-8BD3-729DCC404E5F]@0xffffff7 fa5136000->0xffffff7fa5145fff | |
| dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa3844000 | |
| dependency: com.apple.driver.IOPlatformPluginFamily(5.3.0d51)[2C131EAF-F74C-39D1-A702-A499B 39C293C]@0xffffff7fa4067000 | |
| dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7fa38c5000 | |
| dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7fa3882000 |
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
| Kernel slide: | 0x0000000023000000 |
Kernel text base: 0xffffff8023200000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 1284668683103
| last loaded kext at 6487497423: com.xxxxx | 7.3.3 (addr 0xffffff7fa55d4000, size 24576) |
| last unloaded kext at 127134900639: com.apple.iokit.IOEthernetAVBController | 1.0.2b1 (addr 0xffffff7fa40c5000, size 28672) |
loaded kexts:
| com.kerio.kext.kvnet | 7.3.3 |
| org.virtualbox.kext.VBoxNetAdp | 4.2.4 |
| org.virtualbox.kext.VBoxNetFlt | 4.2.4 |
| org.virtualbox.kext.VBoxUSB | 4.2.4 |
| com.sophos.kext.sav | 8.0.4 |
| org.virtualbox.kext.VBoxDrv | 4.2.4 |
| com.apple.driver.AppleHWSensor | 1.9.5d0 |
| com.apple.driver.AudioAUUC | 1.60 |
| com.apple.filesystems.autofs | 3.0 |
| com.apple.iokit.IOBluetoothSerialManager | 4.1.3f3 |
| com.apple.driver.AGPM | 100.12.87 |
| com.apple.driver.ApplePlatformEnabler | 2.0.6d1 |
| com.apple.driver.X86PlatformShim | 1.0.0 |
| com.apple.driver.AppleMikeyHIDDriver | 122 |
| com.apple.driver.AppleHDA | 2.3.7fc4 |
| com.apple.iokit.IOUserEthernet | 1.0.0d1 |
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
| com.apple.driver.AppleMikeyDriver | 2.3.7fc4 |
| com.apple.Dont_Steal_Mac_OS_X | 7.0.0 |
| com.apple.driver.AppleMuxControl | 3.3.0 |
| com.apple.driver.AppleUpstreamUserClient | 3.5.10 |
| com.apple.driver.AppleMCCSControl | 1.1.11 |
| com.apple.driver.AppleIntelHD4000Graphics | 8.1.0 |
| com.apple.driver.ApplePolicyControl | 3.3.0 |
| com.apple.driver.AppleLPC | 1.6.0 |
| com.apple.driver.AppleSMCPDRC | 1.0.0 |
| com.apple.GeForce | 8.1.0 |
| com.apple.driver.AppleIntelFramebufferCapri | 8.1.0 |
| com.apple.driver.AppleSMCLMU | 2.0.3d0 |
| com.apple.driver.AppleUSBTCButtons | 237.1 |
| com.apple.driver.AppleUSBTCKeyboard | 237.1 |
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
| com.apple.BootCache | 34 |
| com.apple.driver.XsanFilter | 404 |
| com.apple.driver.AppleUSBHub | 5.5.5 |
| com.apple.iokit.IOAHCIBlockStorage | 2.3.1 |
| com.apple.driver.AppleSDXC | 1.4.0 |
| com.apple.driver.AirPort.Brcm4331 | 614.20.16 |
| com.apple.driver.AppleUSBEHCI | 5.5.0 |
| com.apple.driver.AppleAHCIPort | 2.5.1 |
| com.apple.driver.AppleUSBXHCI | 5.5.5 |
| com.apple.driver.AppleEFINVRAM | 1.7 |
| com.apple.driver.AppleSmartBatteryManager | 161.0.0 |
| com.apple.driver.AppleRTC | 1.5 |
| com.apple.driver.AppleACPIButtons | 1.7 |
| com.apple.driver.AppleHPET | 1.8 |
| com.apple.driver.AppleSMBIOS | 1.9 |
| com.apple.driver.AppleACPIEC | 1.7 |
| com.apple.driver.AppleAPIC | 1.6 |
| com.apple.driver.AppleIntelCPUPowerManagementClient | 196.0.0 |
| com.apple.nke.applicationfirewall | 4.0.39 |
| com.apple.security.quarantine | 2 |
| com.apple.driver.AppleIntelCPUPowerManagement | 196.0.0 |
| com.apple.kext.triggers | 1.0 |
| com.apple.iokit.IOSerialFamily | 10.0.6 |
| com.apple.iokit.IOSCSIArchitectureModelFamily | 3.5.5 |
| com.apple.nvidia.gk100hal | 8.1.0 |
| com.apple.driver.DspFuncLib | 2.3.7fc4 |
| com.apple.iokit.IOAudioFamily | 1.8.9fc11 |
| com.apple.kext.OSvKernDSPLib | 1.6 |
| com.apple.iokit.IOSurface | 86.0.4 |
| com.apple.iokit.AppleBluetoothHCIControllerUSBTransport | 4.1.3f3 |
| com.apple.iokit.IOBluetoothFamily | 4.1.3f3 |
| com.apple.driver.AppleBacklightExpert | 1.0.4 |
| com.apple.driver.AppleSMBusController | 1.0.11d0 |
| com.apple.iokit.IOAcceleratorFamily | 30.14 |
| com.apple.driver.AppleGraphicsControl | 3.3.0 |
| com.apple.driver.AppleHDAController | 2.3.7fc4 |
| com.apple.iokit.IOHDAFamily | 2.3.7fc4 |
| com.apple.NVDAResman | 8.1.0 |
| com.apple.iokit.IONDRVSupport | 2.3.7 |
| com.apple.driver.X86PlatformPlugin | 1.0.0 |
| com.apple.driver.IOPlatformPluginFamily | 5.3.0d51 |
| com.apple.driver.AppleSMBusPCI | 1.0.11d0 |
| com.apple.driver.AppleSMC | 3.1.4d2 |
| com.apple.iokit.IOGraphicsFamily | 2.3.7 |
| com.apple.driver.AppleUSBMultitouch | 237.3 |
| com.apple.iokit.IOUSBHIDDriver | 5.2.5 |
| com.apple.driver.AppleThunderboltDPInAdapter | 1.8.9 |
| com.apple.driver.AppleThunderboltDPAdapterFamily | 1.8.9 |
| com.apple.driver.AppleThunderboltPCIDownAdapter | 1.2.6 |
| com.apple.driver.AppleUSBMergeNub | 5.5.5 |
| com.apple.driver.AppleUSBComposite | 5.2.5 |
| com.apple.driver.AppleThunderboltNHI | 1.6.3 |
| com.apple.iokit.IOThunderboltFamily | 2.2.6 |
| com.apple.iokit.IOUSBUserClient | 5.5.5 |
| com.apple.iokit.IO80211Family | 522.4 |
| com.apple.iokit.IONetworkingFamily | 3.0 |
| com.apple.iokit.IOAHCIFamily | 2.3.1 |
| com.apple.iokit.IOUSBFamily | 5.5.5 |
| com.apple.driver.AppleEFIRuntime | 1.7 |
| com.apple.iokit.IOHIDFamily | 1.8.1 |
| com.apple.iokit.IOSMBusFamily | 1.1 |
| com.apple.security.sandbox | 220.2 |
| com.apple.kext.AppleMatch | 1.0.0d1 |
| com.apple.security.TMSafetyNet | 7 |
| com.apple.driver.DiskImages | 345 |
| com.apple.iokit.IOStorageFamily | 1.8 |
| com.apple.driver.AppleKeyStore | 28.21 |
| com.apple.driver.AppleACPIPlatform | 1.7 |
| com.apple.iokit.IOPCIFamily | 2.7.3 |
| com.apple.iokit.IOACPIFamily | 1.4 |
| com.apple.kec.corecrypto | 1.0 |
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try a restart.
Run Disk Utility/Repair Permissions. Run until it reports no errors. If there is a recurring error, see the article on what permission errors can be ignored.
Disk Utility Repair Permissions You Can Safely Ignore
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart. For each disable/delete, you will need to restart if you don't do them all at once.
General information.
Troubleshooting Permission Issues
Any or all of the following third-party system modifications may be contributing to your problem:
Sophos
VirtualBox
Kerio Control
If the panic is recurrent, I suggest you uninstall them, one at a time, according to the developers' instructions, to see whether you can identify which one is at fault. Start with Sophos, as it's the only that's completely useless. A conflict between modifications may be involved. Reboot and test after each uninstallation.
Back up all data before making any changes.
Thanks for your reply.
I have uninstalled sophos and drop box, I also logged in as a new user. I still have the same problem.
The latest version of java is installed when going via the browser.
However, via the terminal I get the following:
java -version
java version "1.6.0_37"
Java(TM) SE Runtime Environment (build 1.6.0_37-b06-434-11M3909)
Java HotSpot(TM) 64-Bit Server VM (build 20.12-b01-434, mixed mode)
What else can I try?
Note: my laptop is a MBP with retina screen.
Java has nothing to do with your problem. Neither does Dropbox.
If you've uninstalled all three items mentioned in my last message, and they no longer show up in the panic reports, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed.
java causing macbook to crash
