8 Replies Latest reply: Mar 24, 2013 10:54 AM by stevejobsfan0123
Ragde7 Level 1 (0 points)

I just bought an iPhone 4s without sim card at an Apple Store. Now I can't get the sim tray open to insert the sim card. What am I doing wrong?

  • roaminggnome Level 10 (95,057 points)

    What did you try?

     

    Did you read the manual?  Click Support at the top of this page, then click Manuals.

     

    DId you insert a paperclip or similar into the eject hole on the side of the iphone by the SIM tray?

  • Chamar Level 4 (2,105 points)

    There should be a SIM eject tool in the box.  Insert in the small hole on the right hand side of the iPhone to eject the tray. You have to get the correct angle.

  • roaminggnome Level 10 (95,057 points)

    Chamar wrote:

     

    There should be a SIM eject tool in the box.  Insert in the small hole on the right hand side of the iPhone to eject the tray. You have to get the correct angle.

    I do not believe that a SIM eject tool has been provided for the past couple of years.

  • Ragde7 Level 1 (0 points)

    Thanks Chamar,

    I had already tried with the paper clip. Now , I have finally found the tool, and pushed it at several angles with no result. I have tried with the phone on and off. I suppose I'll have to go back to the Apple Store tomorrow.

  • Chamar Level 4 (2,105 points)

    Disagree.  I have got several.  20 month old iPhone 4, a 12 month old iPhone 4S and most recently an iPhone 5.

  • Ragde7 Level 1 (0 points)

    The manuals visible there say nothing about SIM cards. I've tried everything: paper clips. and the tool I finally found. Back to the Apple Store tomorrow. Thanks everyone for your replies.

     

    I hate wasting time like this

  • wegras Level 6 (15,070 points)

    You do have to push quite hard probably harder than you would expect

  • stevejobsfan0123 Level 8 (40,262 points)

    Chamar wrote:

     

    Disagree.  I have got several.  20 month old iPhone 4, a 12 month old iPhone 4S and most recently an iPhone 5.

    Not in many countries.